Closing a return request after customer does not return

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Seller_4vwtlEiush3OE

Closing a return request after customer does not return

Hi

How do you close a return authorisation on amazon after a customer does not return … see a message pending refund that require action ?

Regards

Rhona

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Seller_7VbclcPFFRTnc

you can’t - it just sits there on the returns page for a couple of months

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