Not valid tracking
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Seller_GODfDF7ZaqXLC

Not valid tracking

Amazon reported that I have one item that didn’t have a valid tracking number but that order was canceled but the buyer what can I do?

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Account Health
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Emet_Amazon
In reply to: Seller_GODfDF7ZaqXLC’s post

Hello @Seller_GODfDF7ZaqXLC,

Thank you for posting about your valid tracking.

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Seller_GODfDF7ZaqXLC
Amazon reported that I have one item that didn’t have a valid tracking number but that order was canceled but the buyer what can I do?
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Typically in these situations, you will want to create a case and share you order ID thats impacting your valid tracking. So that I am able to assist in reviewing your situation I would ask you share your order ID here. If you have already created a case surrounding this issue, please share your case so I can look further into the situation.

Once I am able to review the order, I can offer guidance or involve the appropriate teams to review the order and calculations. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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