account DEACTIVATED
Dear Amazon Support Team,
I hope this message finds you well.
I am writing to seek assistance with my Amazon seller account, which has been deactivated since its creation. Unfortunately, I am unable to submit the required information for reactivation. Additionally, I do not see an option to contact support via a call, and every time I open a case, it is automatically closed without resolution.
Could you please guide me on how to resolve this issue and reactivate my account? I appreciate your support and look forward to your prompt assistance.
Thank you for your attention
Best regards,
14 replies
Seller_hOZNPw7G8FIjl
This is teh UK sellers forum - you are not talking to Amazon Seller Support on here.
You need to contact them using the help link at the top.
Incidentally why are you unable to submit the required info?
Seller_zV6nSb2PdctE9
hi thank for your response i an trying to reach uk seller support but there is no call option no text option and no account document submission please help me
Seller_zV6nSb2PdctE9
@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon
Sarah_Amzn
Hello @Seller_zV6nSb2PdctE9,
I'm Sarah with Amazon.
I'll transfer your case to the Account Health team to ensure you receive the best possible support.
While your case is being transferred, you're welcome to continue discussing it here in this thread.
Kind regards,
Sarah.
Seller_FATFKAA0rlozG
I had the same problem. I wrote in this link: https://sellercentral.amazon.co.uk/seller-forums/discussions/t/097941dc-ec81-4bd4-acc6-f5d0d1d5454b
Did you get any results?
Ash_AMZ
Hello @Seller_zV6nSb2PdctE9,
Ash here to assist. It has been understood that you need help with your account reactivation.
To help you better, kindly share the deactivation notification over this thread.
If you don't have any Call Me Now button, please follow the steps below to open the cases, the right team will respond with more guidance on the account reactivation.
Help > Get help and resources > Account health > Reactivate your account > Get help with my appeal from Account Health Support.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
