Good evening,

I need some help, I received an IPR complaint this evening, I checked this brand and this brand is only registered in category 22 tent, but my product is in other category so it is not protected by this brand, so this complaint is invalid.

Can anyone help me with the problem I am having tonight? Thank you very much.

Hi Everyone,

I received an IP complaint (Complaint ID: 10535011482) a few days ago from a pending trademark (Trademark application asserted is UK00004118662), so this does not violate the IP policy as it is not considered property until the trademark is registered (though it still affects my account heath). However, normal seller support can't help as it is "confidential" and I cant get on to the account health team, as whenever I request a call back, it asks me to type 3 numbers on my keypad, but it only says 1 or 2 of the three numbers. Does anyone have any advise on how to continue? I'd appreciate it a lot if one of the forum mods could help too.

Thanks

Hi, hoping for some help please from the admins.

Complaint number: 9956915622

So I had an IP complaint on July 8 (parallel import), I immediately contacted the rights owner to apologise and said I would remove my stock and delete the listing from my inventory, they said fine, asked for my store name to check and told me they'd retract the complaint. I've sent them 4 emails now and they appear to be ignoring me.

I've also submitted my invoice twice to Amazon, both times have been refused even though all the details are present (order date, my address, the product, quantity and supplier address). I have highlighted the right parts in colour on my second submission but still not approved.

If admin on here could help in anyway that would be much appreciated.

Thank you