Amazon dropping tracking ref to effect VTR
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Seller_JiKgVP3KDGWwF

Amazon dropping tracking ref to effect VTR

To dispatch my items I use Evri for the tracked service. To mark as dispatched I always use the add tracking number. This is the only way I dispatch. Imagine my surprise to get a warning that my VTR has dropped below 95%. I have checked the report and Amazon appear to have dropped a tracking reference on a delivery over a month ago. Can one of the moderators please confirm why Amazon has done this.

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Seller_ZJhFeE3tNKzfh
In reply to: Seller_JiKgVP3KDGWwF’s post

Did the order in question actually get any scan? because if it was never scanned - that would be the issue.

Or do you mean that you believe amazon removed a tracking number from an order?

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Winston_Amazon
In reply to: Seller_JiKgVP3KDGWwF’s post

Hey there @Seller_JiKgVP3KDGWwF,

Thanks for creating the thread, have you reached out to Seller Support about this?

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