Hi,

At revenue calculator I notice there is an "Other Cost" automatically showes some amount while using mobile app. On laptop or computer tge same option mentioned as VAT in percent and by default it shows 20%.

My question is: do I need to pay the VAT on my each sale?

Note: I am not VAT registered and my turnover will not go beyond £90000 yearly.

Hello! I was requested to provide some KYC information on 27th June, which I provided on 28th June. This specifically related to me and my co-founders proof of address and passport. It’s now business day 7 - I fully appreciate the importance of KYC requirements, however we have in excess of £250,000 held with Amazon that we need for supplier / payment / VAT / credit card payments. Seller central have recommended waiting until business day 10 has passed as the process takes time however my concern is our credit score and / or business reputation will be heavily impacted if I can not make the requisite payments on time. I’m severely concerned about the outlook for my company and hope that someone can please review the information as soon as possible.

Hi,

Has anyone experienced the same problem as me?

I was required to submit information to verify my selling account on the 9th of September 2024. I had submitted the relevant information and was told that the documents did not match the online records. Now all documents match the online records, but now there is a new problem since the 12th of September. No matter which device/browser I use, amazon assistants tell me that they cannot see that I have pressed the submitted for verification button and the bottom of the page even though I am and have shown them countless video proof and screenshot evidence.

Many of the assistants have agreed that there is a technical fault on their side of some sort and will try contact those who can fix it.

It has been over 2 weeks now and still the problem is not resolved, and because of this technical glitch/issue, my payments are still on hold. I am new to selling on amazon and have not been paid a penny because of this issue and it is hurting business.

Please can someone advise me on what I should do and whom shall I contact to resolve this issue. Is there someone/somewhere else that I can submit this information for it to be verified outside this system? The only option I see is explaining to an associate who will forward it to another, who then tells me to press the submit button and closes the case.

Please can someone advise or guide me

the message on my account is as below:

"Additional information required for verifying your selling on Amazon account

Your selling privileges may be temporarily suspended if you do not provide the required information. Please note: We may need to request subsequent information to complete the verification process."

My account wasn't verified from Amazon payments team as they were not able to verify my address from the bills I submitted and my stock is in Amazon fulfillment center. I had set up automatic removal settings in case the account isn't reactivated.

Today, I received an Email of disposal order, and I want to cancel that disposal order to create a removal order on my address but my account is locked due to invalid charge method error. I've changed the card multiple times, and Amazon has charged the verification fee on the card multiple times but it's not charging the selling fee, and hence I can not access my sellercentral account.

Is there any way that I could convert that disposal order to a removal order?

I’ve made an account but it says invalid charge method but on my banking app it says it’s authorised