Greeting Amazon Community.
I have successfully registered Amazon seller account, and now face identify verification.
But i also need to change my business lisence, don't change primary contact person (maybe be called legal person), the company name
and registration number need to be changed. What should i do first, acctually i have contacted with the amazon team, and followed his guide (Settings-Business Information-Transfer Account ),but finally it shows that "You account must be in active state to initiate legal entity change".
So what should I do now? It's my case ID 10529510262.