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Seller_jpihsLF8HREBQ∙
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Seller_6GOEK0YELuQCS∙
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Seller_jpihsLF8HREBQ∙
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Itemised Seller Fee VAT Invoices
by Seller_jpihsLF8HREBQ
Amazon replied

Our accountant is having a problem reconciling the Amazon Fee VAT invoices against individual sales transactions.

I opened a ticket with Seller Support asking how we can get an itemised seller fee VAT invoice at the end of January but have still not received a response.

I'm aware that this is an ongoing issue that is effecting other sellers, has anyone else managed to get a response out of Amazon on this?

As it stands we can't match fees taken against invoices and the accounts are a mess and nothing is matching up.

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Seller_6GOEK0YELuQCS∙
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Request for Rescheduling My Video Call Verification
by Seller_6GOEK0YELuQCS
Amazon replied

Dear Amazon Seller Support,

I hope you are doing well. I recently had my video call verification scheduled; however, due to an unexpected internet issue, the call was disconnected before the process could be completed. I sincerely apologize for this inconvenience.

I understand the importance of this verification process and assure you that I am fully prepared to complete it without any interruptions. I kindly request you to reschedule my verification at the earliest possible date, as my business operations depend on it.

I deeply appreciate Amazon’s efforts in maintaining a secure and professional marketplace. Please let me know the next available slot so I can ensure a stable internet connection and complete the verification successfully.

Looking forward to your positive response.

Best regards,

{personal data removed, moderator edit}

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Seller_h44DwAVaFVB1W∙
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How accurate is Data on Link my Books?
by Seller_h44DwAVaFVB1W

Hello Dear Sellers,

I have signed up to link my books. Can their data be used for VAT returns? I am bit confused as Amazon Reports and Link my books data doesn't match up . There big difference between Link my books data and Amazon reports Repository.

Thanks in Advance

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Seller_b1XNNpSAe4SBv∙
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Request to extend DD+7 policy - No response for months
by Seller_b1XNNpSAe4SBv
Amazon replied

We received the email to delay this policy and our deadline was 15th November to delay it until September 2025.

As requested, we emailed payments-investigate@amazon.co.uk from an email registered to our account but we never got a response. When I contacted seller support, they asked us to contact eu-uk-reserve-policy-extension@amazon.co.uk instead, so we did. This was now after 15th November as we had sent our original email to the first address that was provided.

We still haven't had any response.

@Seller_z3k8APxGfbQEK@Seller_Huz6FT08OxHAR@Seller_gAhPNiLrkfTcr Are any of you able to advise on this?

Thanks in advance for any help :)

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8 replies
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Seller_z3k8APxGfbQEK∙
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Global Registration
by Seller_z3k8APxGfbQEK

Ready to take your business worldwide? Amazon's global registration allows you to access multiple international stores through a single registration. Here's everything you need to know.

Note: You need an Individual or Professional selling plan to register to sell with Amazon. Visit Selling plan comparison to learn more about each selling plan.

What is Global Registration? One straightforward registration gives you:

  • Access to multiple Amazon stores worldwide.
  • A unified view of all sales, orders, and customer messages.
  • Access to country-specific selling tools.
  • Discounted professional selling plan fees.

Available Marketplaces. Your registration automatically includes:

  • North America: USA, Canada, Mexico.
  • Europe: UK, Germany, France, Italy, Netherlands, Poland, Sweden, Spain.
  • Asia: Japan, Singapore.
  • Australia.
  • Middle East: UAE, Saudi Arabia.

Important Features. Straightforward Registration Process:

  • Only general business information is required initially.
  • Save and complete registration later if needed.
  • Note: Some stores may require additional documentation after registration.

Flexible Selling Options:

  • Choose which marketplaces to sell in.
  • No obligation to sell in all stores.
  • European stores are automatically linked, but you can opt out of specific ones.

Account Management:

  • Switch between marketplaces easily in Seller Central.
  • Downgrade or close accounts individually if needed.
  • Change to Individual selling plan to avoid monthly fees.

Need to sell in a marketplace not listed above? Simply register separately for that store and merge it with your global account later.

To learn more, visit: registration requirements by store.

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Seller_mqTqcfvZJZqpo∙
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Deposit method
by Seller_mqTqcfvZJZqpo

I want to add a whole new account holder name and bank account information to my deposit method since the last payment information failed to verify. Every time I go to add new details my old Account holder name pops up in the box and I cant change it even after deleting and deactivating the old details please can I have support I was told that it would be easy to be replaced but im having issues

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Seller_y7TgNxKw6AELA∙
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Statute Document KYC Verification
by Seller_y7TgNxKw6AELA
Amazon replied

If you are unsure what a Statute Document is – I was – it can be found on the Companies House website. Go to your company profile – then under the ‘More’ tab download the ‘company information snapshot’ pdf.

Upload the pdf to Amazon and you should be verified within 24 hrs.

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Seller_ZOX9XGpVRPRwb∙
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mdri-exec-escalations@amazon.co.uk does not respond
by Seller_ZOX9XGpVRPRwb
Amazon replied

Hi @Seller_gAhPNiLrkfTcr

We would like to pay the owed VAT and we wrote to this email Amazon provided us with a month ago: mdri-exec-escalations@amazon.co.uk, however, there's no response so far.

Is there any way that we can contact to the person in charge? We just need them to confirm our owed VAT amount and the bank account which we remit to.

We need their response asap, thanks.

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2 replies
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Seller_j47aROOKrg78c∙
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Contato Amazon
by Seller_j47aROOKrg78c

existe algum contacto onde eu posso falar com alguém da Amazon em português?

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Seller_7ioLbi1h06Bff∙
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Amazon logistics labels
by Seller_7ioLbi1h06Bff

Hi, Where can I drop off Amazon logistics labelled parcels? I'm in the UK.

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