Hi everyone,

I launched my A5 notebook on Amazon three weeks ago, but so far I’ve only had 2 sales. I’m trying to figure out if this is normal for a new product in a competitive category or if I might be missing something important.

Here are a few details:

It’s a lined A5 notebook with a unique cover design.

I’m currently using FBA.

ASIN: B0DZXMQLBG

I’ve optimized the title, bullet points, and description with keywords.

I run some Amazon ads.

Is this kind of slow start typical for new stationery products?

Also, what are the best strategies to boost early sales and visibility (e.g., PPC, pricing, promotions)?

Any feedback or suggestions from your experience would be greatly appreciated.

Thanks in advance!

SeaBell AAA

Hi All,

I use Royal Mail 24/48 bought via my own account (not via Amazon buy shipping)

I've just had one of the "Your valid tracking is lower than 95%" emails that I regularly get. I normally ignore them as Amazon used to exempt any the postie didn't scan on delivery.

I just thought I'd better check that policy is in place and I can't find any reference to it. In fact, it sounds as though it's changed as they now say:

"Other services that offer a delivery confirmation scan or full tracking may be bought via Royal Mail or via Buy Shipping. However, if a delivery confirmation scan is not provided, this order will only be exempted if the shipping label was bought through Buy Shipping."

Did I miss an announcement or is the policy still in place?

I hope somebody can help before I go insane.

My supplement has been flagged under HFSS due to it apparently containg high fats and high sugar.

The product is just zinc tablets and does not contain either of the above.

Having opened multiple cases, nobody seems to be able to help and I have been going back and forth for weeks.

I can't undertand why Amazon can't look at the listing and take off the flag.

Due to the ASIN being incorrectly flagged, my listing is not active in my ad campaign and I have inventory sat in Amazons warehouse for the last 4 weeks.

Can anyone advise

Hi, this is urgent! CASE ID:11142447212

I received a return request yesterday for the order 202-1724232-9021912 , tried to authorise it but could not do since the following message appears:

"System Error

There was a system error. Please try again in 15 minutes."

First, I sent the label and the instructions using the messaging app to be on the safe side.

24 hours later today, I cleared the cache, restarted the browser, tried another one, contacted seller support, they transferred me to a specialist who advised me do the things I already did, but no use in the end. I asked them to send the instructions and label for me, but they said only sellers could do it. Then I asked them if the customer contacted the customer service and claimed their return wasn't authorised, would they be refunded with my money, and our chat was ended suddenly for no reason (!)

How am I going to authorise this return before 48 hours window closes? Will you protect me if the customer contacts you for a refund? Can you please have a look?

@Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH @Seller_z3k8APxGfbQEK