I applied for the brand registry for my brand and my application was rejected within a minute. And i got a mail,”Your Brand Registry enrollment application has been rejected.Why did this happen?This decision was made since we could not verify the registered business name and business identifier (e.g. tax ID number or business ID number) provided by you at the time submitting the Brand Registry enrollment form.” I already provide all the documents but no one response on my application. I have emailed and not email to contact for support. ID 17682554731 All tax ID information, Trademark number all entered correctly as this is the 2nd time. Business ID I don't know what this means, DUNS Number, franchise tax number, EIN? My company is a DBA to my LLC we are trying to figure out the issue as the mentors said how important brand registry is. Please assit

I am a trademark owner of the brand and I had a listing and it was taken down due to policy voilation. even though i was able to provide all the trademark information and documentation. and when reach out to account health support they i think they are reading off a script and nothing else.

Hello, Im trying to purchase a product where amazon needs 400 units proof of purchase to be ungate. The product Im looking comes in packs of 3, so I'm wondering if I need to buy 400 units of 3 packs or 133 packs of 3 which is 400 units. Any recommendation??

Buyer placed 2 orders for 25 units of Pokemon Prismatic Evolutions Elite Trainer Box for total 50 units via FBA, the cards are high value and special products, like lottery tickets, no store allow returns(Even amazon themselves not allows returns but they force 3rd seller to accept 30 days return) . The customer opened all the packs, stole the good cards, then returned the worthless cards for the full refund, It's like scratching a lottery ticket and then asking for the money back when they saw that they didn't win.

Buyer got the full $9000+ refund through amazon, this is like stealing for high value criminal activity but amazon hidden the buyer's shipping address so I can't report to their local police department. I report the buyer violation through amazon report form but only get a reply email says "We carefully reviewed your report and completed an investigation. We are unable to provide additional information about the outcome of the investigation."

I fully understand the need to protect customers' private information, but this is a special case. It has already been a serious act of theft and, according to the law, it constitutes a two-year prison .

I want a real amazon people to look at my case to make sure the buyer got punished and also reimburse me for my lost due to the amazon incorrect full refund. I can provided all the pictures if needed for invesigation and below are the 2 order numbers:

112-9115825-6281009

112-5938225-6389005

Thank you

Dear Amazon Seller Support,

We would like to request the removal of a 1-star review on our product listing for B0F1T6TD64.

The review states that the customer is satisfied with the product itself but left a low rating due to dissatisfaction with Amazon’s customer service experience.

While we understand that all customer feedback is important, this review unfairly impacts our product rating and misrepresents our performance as a seller. The feedback is not related to the product quality, condition, or our service as the seller, but rather to Amazon's own customer service process, which we have no control over.

According to Amazon’s Community Guidelines, reviews that focus on fulfillment or customer service handled by Amazon, rather than the product or seller, are not appropriate and may be subject to removal.

We have tried 2 ways:

1. "Report" under this review - nothing help

2. Request removal to community-help@amazon.com - No reply at all

The review is very important to us since it will affect the potential customer's choice. We kindly request that Amazon investigate and remove this review as it does not reflect the product experience or our responsibilities as the seller.

Thank you for your attention and support.