I have tried my UK Company number, VAT number without the GB and still no joy. What is the validation on (?) because it is expecting a string/ number to validate because it certainly isn't validating against a real authority.

I am trying to verify my account by adding the Business Registration number, I assume this is the Company Registration number?

When I add this it keeps saying Invalid, please help me out here.

We are a registedered VAT company with Companies House in the UK

I too am experiencing the same issue! All of these details have been added previously too which is even more frustrating.

Hello Everyone,

A hijacker has been successfully changing brand name, A+ content, bullet points and title on my ASINs. This has been going on from the past month. I have gained back control for everything but he again gets the control through Amazon team.

I have been going back and forth with the SS team, BR team and they reply back with the same bookish responses which are of no help. Each time I have to explain the entire scenario to the Support team and they refresh the ASINs back to my brand name. But I have not been able to find a permanent fix to this.

The hijacker has again requested for brand attribute to be update, I know this because I get an email from Amazon stating that they were contacted regarding potentially incorrect information on the ASIN and I can update it if I want. Well, after being told several times by the SS team to ignore this email, the brand name gets changed within a week and I lose all editing control.

Please note that I have registered brand on Amazon and have always been selling under my own brand name. The hijacker's entire existence of company registration and brand registration is done after a year of my product being already sold.

I urge the moderators here to take note of my case and please prevent the hijacker from attacking my ASINs

So far Amazon has not been very helpful and we have still not managed to resolve the issue resulting in loss of business and also have had stock returned back to us at our costs.

I find it really surprising that Amazon does not have systems in place to prevent Hi Jackers disrupting business in this way.

A1 Medical Ltd

Do I now have to send all overseas postings TRACKED as my VTR has plummeted overnight

Hello Sellers,

Thank you for giving me the Order IDs. We are working with the Partner Team to understand it, but, unfortunately, I still don't have any update regarding this.

Thank you for your patience and providing me all the data.

Sakura

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

Hello @system (sorry, I can not tag you), @Seller_dbDICH2F3Tjez, @Seller_lcRZ4loTlWXKp, @Seller_KXyRWHcpbMNpI, @Seller_7qmuyqtmPDlJz, @Seller_Ly71b1L5YHhOA, @Seller_j2eO2n9PE5zf3, @Seller_jGZhGaLJngCDW, @Seller_4xba5LNKF5XTg, @Seller_ay4wxpfhpPm9I, @Seller_TiSdzeHySXYW0, @Seller_rPdw3H0qENJhg, @Seller_sg54Fq7GfBZzn, @Seller_b34OTwJWD2n8p, @Seller_Ltq0iKiIdyMv3, @Seller_7pDvjaP1zn6iT, @Seller_7WttAIiaCR7Ty, @Seller_8poFPfArgAZgS, @Seller_4W0LrmrKIJOW4, @Seller_HEOYZGWGTBXRN, @Seller_d8WfbEccuaGMc,

I am Spencer with Amazon.

You are right, unfortunately I can not be tagged.

I am keeping track of all the posts regarding the lost buy box/featured offer.

For those of you mentioned above, can you please provide me with a list of the ASINs that lost the buy box/featured offer?

For those of you who did not get tagged here, I have requested the same in other posts.

As soon as I have these ASINs I will share them with the appropriate team.

Regards, Spencer

Hi, Spencer

I am facing the same issue since 6.17. All of my ASINs in my store have lost the Buy Box simultaneously.

I have tried to contact SS Many times but always got the same generic response. Please help me!

Here are the asins:

B0CTH347J9

B0CR1NFR8J

B0CQXVL4DT

Thanks!

My product size: 249*21*18cm, weight: 19kg

It belongs to heavy and bulky goods

I was able to create shipment plans normally before, but now the system reports an error: This product must be removed from the shipment because there are currently no fulfilment centres in the destination country capable of receiving the product.

What is the reason for this, I contacted the seller support team has been half a month, has not been resolved.