A first on amazon. the suspend I received regarding the payment account

Yes, I received such a suspension, the reason for which was not clearly written, and I received such a message without any defense from me. Frankly, I don’t understand how this could happen.

email to me:

ello,

Your payments account has failed our verification process. As a result, you can no longer sell on any Amazon’s UK or European Marketplaces.

You can access your Seller Central account for the next 40 days. After this time, you will not have access to Seller Central, including your financial reports.

If you have funds in your account, they will be available after any amounts for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer. Please contact payments-investigate@amazon.co.uk if you have questions about funds.

If you have any items stored in Amazon’s fulfillment centers, you need to contact Amazon Services Europe Sarl to create a removal order within the next 30 days (https://sellercentral-europe.amazon.com/gp/ssof/knights/items-list.html). You can choose to dispose of this inventory of have it returned to you. If you do not create a removal order within the next 30 days, we will dispose of your inventory and you will be debited for standard removal fees.

For more information on creating a removal order or any related standard removal fees, you can contact Amazon Services Europe Sarl at any time (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).

If you wish to appeal this decision, reply to this email within the next 30 days. You may be required to provide additional information and documents during an appeal process.

Thank you,

The Amazon Payments Team

Amazon Payments UK Limited, a private company limited by shares, is a company registered in England and Wales (registration number 11049457; VAT number: GB295 7604 60) with its registered office at 1 Principal Place, Worship St, London, EC2A 2FA, United Kingdom. Amazon Payments UK Limited is authorised by the UK Financial Conduct Authority under the Payment Services Regulations 2017 (reference number 799814) for the provision of payment services.