Can anyone please help with this. I have never used uploads for listing, I have no idea how. I don't sell loads on Amazon, I only have a few listings so everything is always done by the add product tool and I fill all the boxes in.
I've opened many support tickets for this the last week or so and no one answers my question, they just tell me how to create a new variation or a new product which isn't what I'm asking!
My parent ASIN has become detached from the Child asins. I've also noticed if I go into the Parent one it says 'number of items' as a variant as opposed to 'colour' which is what it was originally set as! Its a dog treat pouch with various colours.
All I want to know is how to reattach the child listings to the parent so it looks how it looked a week ago. I didn't change anything, this just happened.
My latest support ticket is 10736739332 if anyone from Amazon can help, if not if anyone knows how to change them please tell me - they're nearly all out of stock and I need to send inventory into FBA for them but holding off til this mess is sorted. I also have a new colour to add, again haven't done that yet because of all of this! Thanks in advance