What if a food and commodity safety submission is not approved for review, but the information is genuine?

Well it specifically says knives CANNOT BE SOLD VIA FBA - the exception list makes no mention of kitchen or chefs knives. The excepted list says Razors, pocket knives and Table knives included in cutlery sets with spoons and forks are the only items excepted.

Kitchen/chefs knives used to prepare food in kitchen such as carving knives, chef knives, filleting knives etc are just that - to be used in kitchen and are NOT a table knife and they certainly are not cutlery sold in sets with spoons and forks, neither are they razors or pocket knives. As such (according to this page) they are not excepted and so CANNOT BE SOLD VIA FBA.

Then on the other page where it lists what can be sold via FBA and specifically says kitchen and chefs knives CAN ONLY be sold via FBA

I think that is clear - the 2 pages are completely contradictory

Hello everyone,

I bought a product that I intended to sell on Amazon UK. I could see through using keepa that the product had been available for months (Not a new listing) and that there were no red flags.

I got the product delivered and was about to send it in when i noticed the listing has been taken down by amazon.

This product was just an Aloe Vera cream.

I received a food and product safety policy violation on my account and ive been going back and fourth with seller support for about a month but not getting anywhere.

I've given them CPNP certificates, Test reports, photos of the products packaging.

They've asked for a copy of a declaration of conformity certificate. When i do my research online its saying a cosmetic product doesn't require one?

I've not been given a straight answer to exactly why the listing was removed in the first place. All i can find in their messages is this:

(Removal Reason as per CSI - Simple Reconciled Product Data View). Any ideas what this means and how i resolve this?

Any help would be greatly appreciated