VIDEO CALL FOR DISBURSEMENT ON DEACTIVATED ACCOUNT
Hello,
I have requested my holdings funds and amazon wanted to video call with me. It was written 20 May, 10:00 am in Greenwich Mean Time, i live in london and we are in British Summer Time at the moment. Which means 10:00 am is 11:00 am here. I waited 15 minutes after 11:00 am for amazon to attend this meeting however they didnt. I think they might attended at 10:00 am. It is confusing and i missed my video call. What can i do now to rearrange a new meeting with amazon or are they going to send me an email again for other slots that i already choosed to attend this meeting ?
Regards,
25 replies
Sarah_Amzn
Hello @Seller_DqGeI5Gznx7T9,
I'm Sarah with Amazon.
Will check it with the IPI team and come back to you.
Kind regards,
Sarah.
Sarah_Amzn
Hello again @Seller_DqGeI5Gznx7T9,
I just got the confirmation from the IPI team that they will send a new rescheduling link.
Can you please confirm if you have received it?
Sarah.
Seller_DqGeI5Gznx7T9
Hello Again, Dear @Sarah_Amzn,
I received an email from amazon to confirm my meeting. The Mail is:
Hello,
Thank you for scheduling a video interview appointment to complete your identity verification. Review the following details and make sure to join the video interview on time and come prepared with the documents required:
Appointment details:
-- Your appointment is confirmed for 11th June 2024 at 10:00 am British Summer Time
Everything is fine for now i hope someone will attend to this meeting this time. Can you please let your team now to attend 3rd time of my meeting. Thank you.
Sarah_Amzn
Hello @Seller_DqGeI5Gznx7T9,
Thank you for coming back with the confirmation.
I have explained your situation to the partner team and your call has been prioritized and the team has given you their first availability.
In any case, please let me know if 2 days before the scheduled time if you have received the meeting ID.
Kind regards,
Sarah.
Seller_DqGeI5Gznx7T9
Hello Again Dear @Sarah_Amzn,
First of all i really appreciate for your help. Really they gave me first available time slot. And they already sent me the meeting ID with the same email as confirmation email. I hope this time it will be sorted. Many thanks.
Regards,
Sarah_Amzn
Hello @Seller_DqGeI5Gznx7T9,
Perfect!🎉
Wish you good luck🍀
Regards,
Sarah.
Seller_IBc1Ut48646JJ
Hey, how did the meeting go? I am still waiting for my video verification link also...
Seller_DqGeI5Gznx7T9
Is there anyway to rate your support i would like to give you 5 stars ? @Sarah_Amzn
Seller_DqGeI5Gznx7T9
Hey, my meeting is on tuesday so we will see
Sarah_Amzn
Hello @Seller_IBc1Ut48646JJ,
the meeting ID link is usually sent 2 days before the scheduled time.
Don´t hesitate to reach out if you are having issues on scheduling the interview.
Kind regards,
Sarah.
Sarah_Amzn
@Seller_DqGeI5Gznx7T9 I really appreciate your kind words!
Positive feedback from happy sellers is like a 5-star rating for us 🙂
Good luck today with the interview! 🍀
Kind regards,
Sarah.
Sarah_Amzn
Hello again @Seller_DqGeI5Gznx7T9,
Just checking in to see how the meeting went yesterday. Did everything run smoothly?
Cheers,
Sarah.
