VIDEO CALL FOR DISBURSEMENT ON DEACTIVATED ACCOUNT
Hello,
I have requested my holdings funds and amazon wanted to video call with me. It was written 20 May, 10:00 am in Greenwich Mean Time, i live in london and we are in British Summer Time at the moment. Which means 10:00 am is 11:00 am here. I waited 15 minutes after 11:00 am for amazon to attend this meeting however they didnt. I think they might attended at 10:00 am. It is confusing and i missed my video call. What can i do now to rearrange a new meeting with amazon or are they going to send me an email again for other slots that i already choosed to attend this meeting ?
Regards,
Sarah_Amzn
Hello @Seller_DqGeI5Gznx7T9,
I'm Sarah with Amazon.
Will check it with the IPI team and come back to you.
Kind regards,
Sarah.
Sarah_Amzn
Hello again @Seller_DqGeI5Gznx7T9,
I just got the confirmation from the IPI team that they will send a new rescheduling link.
Can you please confirm if you have received it?
Sarah.
Sarah_Amzn
Hello @Seller_IBc1Ut48646JJ,
the meeting ID link is usually sent 2 days before the scheduled time.
Don´t hesitate to reach out if you are having issues on scheduling the interview.
Kind regards,
Sarah.
Sarah_Amzn
@Seller_DqGeI5Gznx7T9 I really appreciate your kind words!
Positive feedback from happy sellers is like a 5-star rating for us 🙂
Good luck today with the interview! 🍀
Kind regards,
Sarah.
Sarah_Amzn
Hello again @Seller_DqGeI5Gznx7T9,
Just checking in to see how the meeting went yesterday. Did everything run smoothly?
Cheers,
Sarah.
Seller_DqGeI5Gznx7T9
Hello Again, @Sarah_Amzn,
Yesterday the meeting took around 30 mins it was all good. They asked me to upload the documents that i showed them on the video call such as warehouse agreement, bank statement, credit card statement etc. I have uploaded them and now they are investigating and will get back to me within 5 business days. Just waiting.
Thank you for your interests i really appreciate it i wish every Amazon support team would be just like you...
Sarah_Amzn
Hello @Seller_DqGeI5Gznx7T9,
Perfect, I'm happy to hear all went smoothly 🙂
Wish you a nice day.
Cheers,
Sarah.
Seller_DqGeI5Gznx7T9
@Sarah_AmznHello again, thank you very much for all your help Sarah, Amazon successfully paid my money back 2 days ago and it will arrive in 5 business days. FINALLY I MADE IT WITH YOUR HELP ! THank you so much.
Sarah_Amzn
Hello again @Seller_DqGeI5Gznx7T9,
You're welcome! So glad it all worked out and you got your money back.
Thanks for letting me know, and don't hesitate to ask if you need anything else in the future.
Kind regards,
Sarah.
