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ASIN variations that violate the ASIN Creation policies and the account have been deactivated
We recived this e-mail and what should we do now
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why did this happen?
We have deactivated your account because you created one or more ASIN variations that violate our ASIN Creation policies. Selling partners may not:
-- Change the product’s detail page (parent or child) to become fundamentally different from the original product listed.
-- Change the parent product's detail page so it does not match the children.
-- Add incorrect child variations that are not true variations of the parent product.
-- Add multi-pack variations that are not manufacturer created to an already existing parent.
2 replies
Seller_ZVAz3d5lZuGid
So did you do any of the above things they have listed ? - you will have to resolve any of those if you did.
Sarah_Amzn
Hello @Seller_g99lIBjnzImA7,
I'm Sarah with Amazon.
Did you follow the suggestions communicated in the e-mail?
Sharing with you ASIN creation policy help page which can guide you through creating compliant product variations.
Kind regards,
Sarah
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