I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
