Dear Sir/Madam

I would like to bring your attention on the matter that i have created Individual selling account on amazon but due to any technical issue the account has been converted a Professional Selling account.

and my credit card has been charged $39.99

I hereby request you to that please downgrade my account from professional to individual and refund $39.99 in to my account

i have an individual account and my 4 products has sold out but now the amazon emailed me we can’t verify your account like identity documents as well bank verification

My money is aslo stuck in the amazon account the products which i sell.

I did one mistake i make the account individual then i changed it to professional account just click that option individual and professional

But now i changed it again to the individual and still it says not verified

Please help if anyone knows about the problem

Hi, I changed my account from an individual account to Professional seller account. The second i changed it my account was deactivated.

I followed the instructions to submit a mobile phone bill and i also confirmed the credit card details against all market places, however, I am still deactivated and I am getting the same request for the same information...

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"Thank you for submitting your appeal. We have received your submission but do not have enough information to reactivate your account at this time.

Why did this happen?

We were unable to verify the documents that you provided.

How do I reactivate my account?

To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:

-- A business license if applicable

-- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service"

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Why am i getting this message again and again if i have submitted everything correctly?

Mods, please can you have a look into this as I am excited and anxious to get things going on Amazon

Cheers