Seller Forums
Sign in
Sign in
user profile
Sign in
ForumsHomeDiscussions
ForumsHomeDiscussions
user profile
Sign in

Browse discussions

pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK∙
user profile
Seller_PbjYuGrla4bxN∙
user profile
Seller_VzUqdOVlNxmJ4∙
user profile
Seller_GU1fSnwJXdVrQ∙
user profile
Seller_Ltq0iKiIdyMv3∙
user profile
Seller_7d51HJAyOxSS4∙
user profile
Seller_yAo12UfAg6lho∙
user profile
Seller_Wvv5S9l96OFxW∙
user profile
Seller_GtgaDSWWFiCvY∙
user profile
Seller_AfWz7HMy4iFmr∙
user profile
Seller_gcyrWeX0mhAMj∙
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
Quick filters
Discussions
Categories
Tags
Tags will populate based on category selection

Browse discussions

pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK∙
user profile
Coming Soon: Forums Sweepstakes
by Seller_z3k8APxGfbQEK

As the temperatures cool, Seller Forums are heating up! We'll be announcing a sweepstakes soon, so set your bookmarks! Details coming soon on how you can participate - don't miss out! Check back in a few weeks for your chance to win!

7 votes
44 votes
1.2K views
24 replies
Latest activity
user profile
Seller_PbjYuGrla4bxN∙
user profile
Amazon Charging Less for Royal Mail Labels, Delivery Issues.
by Seller_PbjYuGrla4bxN

Considerable number of orders shipped recently using Royal Mail 1st Class Large Letter service purchased through Amazon has been found not delivered or significantly delayed upon delivery. This has started occurring ever since the latest tariff hike by Royal Mail, however Amazon is still charging the lower price (£2.30) on shipping labels purchased through Amazon and displays the same on labels. The current going rate with Royal Mail is £2.50 for 1st Class Large Letter online shipping labels. Is anyone else facing the same issue lately? Can someone please advise if this delay in delivery is caused because Amazon is charging a lower price than the actual cost owed to Royal Mail?

1 vote
0 votes
88 views
5 replies
Latest activity
user profile
Seller_VzUqdOVlNxmJ4∙
user profile
Amazon Pay Account (Transacting might be blocked by missing or incorrect account info)
by Seller_VzUqdOVlNxmJ4

I have been asked to provide bank details, which i provided several times, every time case status is showing as transferred, but even after 7 days no response have been received.

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
Seller_GU1fSnwJXdVrQ∙
user profile
Listed item at wrong price, can't find in inventory to edit!
by Seller_GU1fSnwJXdVrQ

Hi,

I have listed an item tonight with a massive mistake with the price and need to immediately edit it.

It is not showing in my inventory or in any of the suppressed / potential duplicates or filters etc.. yet it is still live and several people have order the product :(

I tried adding the product again in the hope that this would throw up a duplicate and allow me to delete the incorrectly listed item, this didnt happen and now the product is live twice!

Can someone help please?

0 votes
0 votes
4 views
0 replies
Latest activity
user profile
Seller_Ltq0iKiIdyMv3∙
user profile
Worth Selling here
by Seller_Ltq0iKiIdyMv3

We have been selling here on Amazon nearly 10 years and never seen things this bad over the past year or so. Its getting worse everyday and we feel like it seems its not worth selling here anymore.

Anyone else feeling the same ? or is it just an economic issue and people do not have money to spend on non essential goods?

32 votes
1 vote
1.3K views
19 replies
Latest activity
user profile
Seller_7d51HJAyOxSS4∙
user profile
Request to Reinstate 'Report a Violation' Privileges
by Seller_7d51HJAyOxSS4

Hi there,

We've been dealing with this issue for almost two months now, without any success. We have submitted multiple appeals with the correct POA, which we believe may have led to our Amazon Brand Registry privileges being revoked. Here is a brief summary:

-------------------------------------------------------

We are appealing the deactivation of our "Report a Violation" privileges on Amazon UK. We have conducted a thorough internal review, identified the issues, and established a corrective action plan to ensure full compliance with Amazon’s Intellectual Property policies.

Summary of Actions Taken:

Acknowledgment & Correction: We recognize the initial registration errors and are now strictly following Amazon's guidelines to ensure accuracy and compliance.

Enhanced Verification: We have verified all documents, confirmed they meet Amazon’s requirements, and actively monitor our account’s health daily.

Internal Processes: A dedicated compliance team is now in place to manage our Amazon account. We have updated procedures and educated our team on Amazon policies to prevent future issues.

Utilization of Amazon Tools: Our team has enrolled in Amazon Seller University and is using Amazon Selling Coach to ensure compliance and optimize our practices.

We are committed to upholding Amazon’s policies and continuously improving our practices. We respectfully request the reinstatement of our "Report a Violation" privileges to help protect intellectual property on Amazon UK.

Please let us know if additional documentation or clarification is required.

Thank you for your consideration.

CASE ID: 10475733482, 10390932382

Kind Regards

Nx

0 votes
0 votes
161 views
6 replies
Latest activity
user profile
Seller_yAo12UfAg6lho∙
user profile
Its goodgye and good luck to all after 14 years
by Seller_yAo12UfAg6lho

Trading on Amazon for a long time and at one point turning over circa £750k pa but due to payment changes and margin erosion we are leaving. Amazon are buying from the same suppliers and wholesalers as we are and due to all the undercutting and negative margin sales by Amazon we have pulled the account. Its a real shame as its been good most of the time (as you know dealing with Amazon generally and seller support is often a challenge) but off to concentrate on new opportunities. Best of luck all.

34 votes
2 votes
509 views
5 replies
Latest activity
user profile
Seller_Wvv5S9l96OFxW∙
user profile
How can I provide evidence that I comply with section 3 of the Amazon Services Europe Business Solutions Agreement?
by Seller_Wvv5S9l96OFxW

Hi everyone. My account was suspended. Although I presented the invoice that Amazon requested, they sent me an e-mail saying 'We have received your submission but do not have enough information to reactivate your account at this time.' They want an explanation from me but I don't know how to provide evidence for this explanation. 'Your explanation should include the following information: -- How your account has not violated section 3 of the Amazon Services Europe Business Solutions Agreement -- Evidence that shows that your account complies with section 3 of the Amazon Services Europe Business Solutions Agreement'. There is no problem with my account health etc. How can I provide this evidence?

0 votes
2 votes
312 views
8 replies
Latest activity
user profile
Seller_GtgaDSWWFiCvY∙
user profile
VAT registration for seller outside UK/EU
by Seller_GtgaDSWWFiCvY

Hello everyone

I am a seller from outside the UK and EU and I do not store products in the UK or EU and I do not sell via FBA

I only sell via FBM

Do I need to register for VAT or not

0 votes
0 votes
8 views
0 replies
Latest activity
user profile
Seller_AfWz7HMy4iFmr∙
user profile
Linked account deactivation
by Seller_AfWz7HMy4iFmr

One of my friends account deactivated due to linked account. It was due to third party he used. Since he provide contract letter, termination letter, invoices and payment slip but still getting same generic message that " We received your submission but do not have enough information to reactivate your account at this time". not sure what else he should provide. contract and termination letters are with stamp and letter head.

Can someone guide please?

thanks

0 votes
0 votes
9 views
2 replies
Latest activity
user profile
Seller_gcyrWeX0mhAMj∙
user profile
FBA Export Restriction to UK for EU to UK Remote Fulfillment
by Seller_gcyrWeX0mhAMj
Amazon replied

FBA Remote Fulfillment from EU (DE, IT, FR, ES) no longer works to allow available offers in the UK. This has worked for a long time but recently stopped.

After working with Seller Support, they informed me that under the setting menu, Fulfillment by Amazon, under "Shipping programmes and export settings", you select Edit for each country to see the "Shipping restrictions". In my case, it says "United Kingdom" is a restricted country. This is the case for all of the EU countries. (Note: Yes I have the shipping program toggled to "Worldwide", not disabled)

A requirement of Remote Fulfillment is to have FBA Export enabled, so in order to fix it, this FBA Export setting must not restrict the UK.

I've been unable to get any help from Seller Support to remove this restriction. I am not able to remove UK from this restricted menu myself by editing the setting, as it's grayed out for me.

Has anyone else experienced this issue and found a resolution? Your help and insights are much appreciated.

0 votes
0 votes
18 views
3 replies
Latest activity