Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.

Happy Monday... :(

My sales like down 96% today which is very very strange. I have never seen sales numbers this low, EVER!. Anyone noticed a severe drop in sales today?

As an Amazon seller for over 10 years, I believe last year was the hardest for everyone. The economy slowed to a halt, and many sellers experienced an increase in their ODR (Order Defect Rate) simply because they couldn't push more orders.

Our store faced the same challenges. Instead of receiving support from Amazon, they pushed us to the edge and ultimately down the drain.

We had a case ID involving a chargeback from a customer. Despite using and purchasing Amazon’s shipping label/service, which is supposed to come with a guarantee, the customer claimed they never received the package—even though tracking showed it was delivered to the correct address. Somehow, not only did we have to reimburse the customer, but we also received an ODR case. This pushed our ODR from 1% to 1.56%, barely over the threshold.

As a result, we are now sitting on tons of inventory, and every plan we had for selling, discounts, and marketing has been effectively terminated.

As expected, Amazon’s customer service had no clue why this happened. Their system acknowledged that the case ID was mistakenly counted against our ODR and promised to correct it, but the Buy Box feature never returned. Since then, our sales have been stagnant, and our rating has remained unchanged.

This is why, if you sell on Amazon, be aware that their system is highly prone to errors, and the ones left dealing with the losses are always the sellers. Check your A-Z claims daily and fight for every case.

I’m having an issue with tracking numbers on all of the orders I sent out today. It looks like USPS is recycling tracking numbers, so when my customers track their packages, it shows as "delivered" to a random city from a few weeks ago.

I purchase my shipping through Amazon Shipping, and the tracking info looks correct within the order page. However, when I track it directly on the USPS website, it shows as already delivered. Already had a customer ask if I entered the tracking correctly.

Most of us, myself included, are usually the loudest when we have been hurt in some way.

So, I wanted to make sure that the humans working at Amazon knew that we appreciated the aide and the effort that they gave.

'Apply to sell branded used books' was not my post, but I did have a considerable amount of correspondence with @Seller_t9kvdr2yixQej in the post.

The issue was the requirement of an invoice during the approval process to sell some used books. The problem was that, generally speaking, there are no invoices provided during the purchasing of used books.

I do not know if the issue has been completely resolved, but I do know that the last 10 books (approx.) that I had to request approval for were all approved on the spot and there was no request for an invoice.

I have no insight into what moves the boulders behind the scenes at Amazon, but I do know that people, both seen and unseen, attempted to help.

To them, I say Thank You.

You and the work that you do are both appreciated.

**please comment below with your recent experience with this issue (invoice requirement), as I am curious if my experience is what everyone else is experiencing or not