Never used to be much of an issue this, very occasionally I would get a message from a customer saying the item was late and they need a refund.

Over the last couple of weeks I am getting many messages asking me for a Refund as the item hasn't arrived on time and it is too late to be used. Almost always these messages come on the Expected Delivery date or the day afterwards. I am getting it all hours of the day and it is driving me mad.

I know Royal Mail can be slow but is there any kind of change in Amazon messaging which anyone is aware of which is driving this?

This is particularly impacting Letter Post sent by Royal Mail where there is no tracking.

This is different to the Item is Lost messages I get which I am used to (and still get!).

I have now spent three weeks trying to get my application accepted but never get a clear answer as to why not. I have uploaded a document which matches exactly what the tick boxes ask for and yet no one can give me a reason as to why it's being declined.

Unfortunately feel like I'm getting no where with it.

My case ID is 11201289632 - Please if someone could take a look and actually give me a proper written response rather than a copy and pasted auto-reply.

needing some help. I have a personal account ordering £5/600 worth of units and then claiming a refund. The units are never returned. This person also has a seller account to the same address and is selling the same items they are stealing from me. This has occurred with every order they have placed, costing me over £1500. I need help asap to get this blatant fraud investigated and stopped. Also is there any way for me to get this money back ? Thanks

hi any body know what kind of invoice amazon accepted i get marketplace invoice they dont accept