Hi, I make my non partnered carrier shipping labels with a script and use the API to upload the tracking details to amazon. In testing it worked fine, but yesterday I was getting an error for some and today for all our shipments. I cannot find an indication of why this is happening. The error says "Shipment is not in a state where tracking details can be provided.", but all the shipments have the status WORKING and are fully complete except for the tracking number.

Why am I getting this error and how do I no longer get this error?

"""

2025-04-01 09:22:15,501 ERROR: PUT request to https://sellingpartnerapi-eu.amazon.com/inbound/fba/2024-03-20/inboundPlans/wf16a0abe9-4952-42fe-ace2-967b01994f39/shipments/sha953b905-5682-495c-923d-3267c29f6d86/trackingDetails failed. Status code: 400. Headers: {'Server': 'Server', 'Date': 'Tue, 01 Apr 2025 07:22:09 GMT', 'Content-Type': 'application/json', 'Content-Length': '214', 'Connection': 'keep-alive', 'x-amz-rid': '59CW9YCKA1GRZZKSNFDD', 'x-amzn-RateLimit-Limit': '2.0', 'x-amzn-RequestId': '32da65d4-8789-4b21-b63d-7834dc3f5601', 'x-amz-apigw-id': 'OPF32da65d48789', 'X-Amzn-Trace-Id': 'Root=1-67eb9421-32da65d487894b21', 'Vary': 'Content-Type,Accept-Encoding,User-Agent', 'Strict-Transport-Security': 'max-age=47474747; includeSubDomains; preload'}. Response body: {

"errors": [

{

"code": "BadRequest",

"message": "ERROR: Shipment sha953b905-5682-495c-923d-3267c29f6d86 is not in a state where tracking details can be provided.",

"details": ""

}

]

}

"""

I'm looking for some help from a moderator as I have an ongoing case which is getting nowhere.

One of our ASINS went into Hazmat Review in January, despite the fact that it is a simple wired headphone with no battery. Turns out the reason was due to someone else's conflicting information on the detail page. Tried to explain that we are the manufacturer and brand owner, but doesn't seem to make any difference. The inventory was "recycled" (destroyed) without warning. The incorrect detail page was supposedly corrected by SS.

At the same time ne of our distributors overseas is also experiencing issues with this ASIN, albeit for a slightly different reason and they are unable to sell the product and are pressuring us to get the problem resolved. After all, we are the manufacturer and should have some influence here (yeah right!).

Weeks and weeks go by with the team still investigating and no explanation given as to why it is taking so long.

I would be grateful if one of the Amazon moderators could take a look, the case ID is: 10716066252

Hi everyone,

We need new insights about our problem with the size name correction in one of our parentages. We were unable to update the size name of the 2 childs despite doing the following steps.

Partial update, Full update, delete-relist, multiple cases, Breaking Parentage and creating a new one

Hello,

We're going to use the promotion of Ireland and expand into the EU.

My question is, has anyone used any of the tax services below through Amazon, and how was their experience?

Please dont turn the forum into a hating contest on Amazon Tax companies, would be really good to have any pros and cons of each if possible :)

My thoughts are also below

AVASK - Most expensive out of the bunch but also seems the most reputable?

J&P Accountants - similar to avask?

Singularity - manual, tax return, and not automated seems to put me off of these.

Taxually - seems too cheap? (too good to be true)

Thanks

Elliot