Dear fellow sellers,

Pull up a chair. You’re going to want popcorn for this one.

Amazon just suspended our entire Belgium account over a single ASIN: B0C44266R5. The reason? According to Amazon, our dry, dual-tipped cotton swabs apparently contain the “medicinal ingredient: Povidone-iodine.”

Let me be crystal clear: these are DRY cotton swabs, individually wrapped, no liquid, no iodine, no magic potions, no wizardry. Just clean cotton on a stick. We even uploaded product photos to prove it. They’re about as medicinal as a Q-tip in your glove compartment.

Here’s the kicker—this ASIN was already flagged once, and then cleared and reinstated by Amazon back in September 2024. We provided evidence. They agreed it was compliant. Fast-forward to today, and bam—full account suspension. This, despite the ASIN never being sold, never linked to a violation, and now deleted entirely from our catalog.

We currently run over 600 active ASINs, do $500K+ monthly, employ 20 staff, and have zero history of violations. All of that is now frozen because the system linked “cotton swabs” with “iodine.” We’ve taken every proactive measure imaginable, yet here we are—penalized over a catalog mismatch.

If this can happen to a clean listing that’s never shipped a unit, it can happen to any of us.

We’re appealing directly and respectfully asking Amazon to reverse this enforcement and reinstate our account. In the meantime, if you've faced something similar—especially misclassification or catalog glitches—drop your story below. We need each other's support more than ever.

And if anyone from Amazon’s teams is listening: cotton swabs - iodine. Let’s fix this.

RockDealer

My account has been deactivated for nearly 2 months because of VAT address verification problems. Now all these problems have been fixed and yesterday I received the notifications that my information has passed verification and my account has been reactivated.

But it is 30 hours later and still my account is deactivated, my inventory is still stranded and disbursements held. I can only imagine that there is a technical problem which is preventing reactivation. There seems to be no way forward.

This is really urgent because my EU inventory (47,000 units) is scheduled for disposal next week and I have no way to receive it myself, so if that happens it will be the end of my business.

@Seller_gAhPNiLrkfTcr Please can you help me with this?

@Seller_DNQGSsdC7DccM @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_gAhPNiLrkfTcr@Seller_XUNeUuvrQDpgP @Seller_mIRnuhdx7l5sN @Seller_z3k8APxGfbQEK@Seller_TSXM2A5nxWSuH

Hello All,

We have recently received multiple negative feedback comments that are primarily related to issues beyond our control—such as delivery problems or customers ordering the wrong item. These issues do not reflect the quality of our service or the accuracy of our product listings.

As a result, this feedback is unfairly impacting our performance metrics and overall business reputation. We kindly request a review and removal of these feedback entries under Case ID: 11106136422, as they are not reflective of our service. Thanks

How can I see exactly what my per-sale fees are on Amazon go to because it seems out of control and I can't profit, especially paying for Amazon Ads. Can I make a claim back on VAT as a VAT exempt (I still pay it)? If not, does that mean operating as a live business and take accounting more profitable due to the claim back?