I am wondering if this is ok to put in one of my bullet points in my products to try to combat all of the stolen designs, product descriptions, titles, and pictures from chinese companies. I don't want to get into trouble but i do want to stand out a bit from these companies who have blatantly and intentionally stolen my label designs, titles, descriptions, product pictures, and even my small business' story and has succeeded in steeling a lot of business. (I don't believe the products they are selling are even real) Any feedback would be appreciated.

Bullet Point...

Genuine American Small Business - 100% Authentic Products - We are a legitimate small American company, not manufactured in China or overseas. Our products feature original formulations and designs created in-house, not copies of competitors. You're supporting a real American small business with authentic, non-counterfeit products backed by our commitment to quality and transparency.

I need a mod/moderator assistance. We are repeatedly having issues with Safe-T Claim approvals. This is getting out of hand.

Our Safe-T Claims are opened when the buyer has selected a Seller-Faulted return reason and we have evidence from the buyer that the return is Buyer-Faulted. We provide complete documentation to support the claim:

- why the return is eligible for Safe-T claim

- supporting product images (proof correct item was sent, proof product is still sealed when they claim defective)

- screenshots of Safe-T Claim eligibility policies

- screenshots of ASIN product details page (proof website description is accurate)

- screenshots of our return policy on the ASIN details page: Return: 30 day refund or exchange (proof we do NOT offer Free Returns)

1. I am receiving immediate bot denials stating: The issue you reported is not covered by the Prepaid Returns for Seller Fulfilled Order program.

2. I appeal the decision, attaching screenshots, and supporting documentation, quoting Amazon policy The Safe-T Claim reason I submitted is clearly listed as a valid reason: https://sellercentral.amazon.com/help/hub/reference/202175000 and get a second denial response as if they didn't even read my documentation stating: As this return is seller faulted, you are not eligible for reimbursement and are responsible for the cost of the prepaid return label in accordance with the Prepaid Return Label policy.

3. I appeal the decision again, and get a completely different denial reason stating The item for which you requested a reimbursement of the cost of the return label is eligible for Free Returns. OR repeats the same denial message as the last message.

4. I appeal a third time, asking to escalate to a supervisor, including again the screenshots of our return policy circled, then get a final response that their decision stands.

Here are the return order IDs for my most recent Safe-T claims I need assistance with that have been denied:

114-8450382-2961868 (Return Reason: Item Defective/Doesn't Work, Return Comments: CASE IS NOT TALL ENOUGH FOR INTENDED USE)

112-4287213-7526635 (Return Reason: inaccurate website description, Return Comments: WRONG SIZE FOR MY GARMIN 126 ECHOMAP) *we provided proof the customer's model number is NOT listed in the compatible devices

112-9774890-2906669 (Return Reason: wrong item sent, Return Comments: wrong size) *we provided proof correct model shipped

112-5139897-4759463 (Return Reason: Item Defective/Doesn't Work, Return Comments: wrong item)

113-7289858-3498623 (Return Reason: inaccurate website description, Return Comments: the description says it is for Garmin Striker Vivid) *we provided screenshots proving the compatible devices did not list that model

112-5754348-5469829 (Return Reason: Item Defective/Doesn't Work, Return Comments: Does not fit my child too small)

114-3204138-6628222 (Return Reason: Item Defective/Doesn't Work, Return Comments: Too tight around the neck)

111-3238548-6355425 (Return Reason: missing parts or accessories) *we provided proof product was not missing pieces

111-9906992-8613816 (Return Reason: inaccurate product description, Return Comments: doesn't fit)

112-9212042-9093042 (Return Reason: Item defective/doesn't work, Email from buyer: It did not tighten up enough to position my phone how I wanted it. It might be fine for someone else, but does not serve my situation.)

Hi,

I received a notification from Amazon regarding the removal of my infant product listings. The message stated that my listings were taken down because of restrictions word.

They notice me to remove all the related word on my listing, including content, text, images, and videos

I have already removed all the word related terms from the listing title, bullet points, description, and images. And email back to safety-child Amazon Team. However, my listings are still inactive.

A few questions I hope someone can help with:

How long does it usually take for Amazon to review the changes and reinstate the listings?

Has anyone here successfully resolved a similar issue? Any tips or sample wording for the email to child safety?

Appreciate any guidance or shared experiences. Thank you!

Let me know if you want to add more details about your product or your appeal process.

Items received on 6/19 have been between FCs since then. The last activity was on July 7th, so I'm just waiting for the "oops we lost everything, here's 30 cents on the dollar for their value since we Amazon can replace them for that much and that's all that matters."

The platform has become such a joke it's not even funny. Might as well just spam FBM with big inventory numbers to bump yourself upwards in terms of ranking. I can live with FBA having some delay in processing, holding funds for reasons, even the frivilous returns, but with the amount of "lost" inventory in the last 4 months since Amazon killed the reimbursement numbers for their own fault, it's really not worth it anymore.

Also I am 100% using "lost" because it wouldn't surprise me that Amazon "loses" product, then finds it, and ah-ha, it's now Amazon's to sell themselves.