Need Help – Amazon Refusing to Fix Incorrect Brand (GRTLPOK instead of Sistema)
Hi everyone,
I’m hoping someone here can help or has gone through something similar.
I’ve been trying to get Amazon to correct the brand name on an ASIN: B01HBLG018. It’s currently listed under GRTLPOK, but the correct brand should be Sistema.
I’ve already contacted Seller Support and Brand Registry, and I provided product packaging, website links, and even invoices showing that this is a genuine Sistema product. Despite this, Amazon keeps closing the case or asking for the same documents again.
Has anyone successfully corrected a brand name recently?
Is there a specific team or method that actually works?
Can this be escalated to a higher team or resolved via phone?
Any help, advice, or shared experience would be greatly appreciated.
Thanks in Advance!