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I am trying to enrol for "selling local programme". there is a page for this programme on amazon, bus as soon as we click apply now, it takes us to the login page and then main seller central home page. this programme is not in any of the menu in seller central. I have created case ID 17813170011 , but it has been sitting there for more than a month now. all i get every 5-7 days is that they escalated this problem to the specialists, and don't have any update as yet. Can anyone plz guide me here..

Hello,

We are currently experiencing a persistent issue where AWD inventory fails to replenish to FBA due to technical failure errors.

Through ongoing Seller Support cases, we were informed that our AWD inventory was mapped to another ASIN we don't use, despite us being the brand owner and having listed the product using a single manufacturer barcode (EAN).

(It was particularly confusing that two ASINs were generated from one EAN, which should not happen under Amazon’s GTIN-ASIN system.)

Anyway, to resolve this, we merged the two ASINs, and now only one valid ASIN remains across both Manage Inventory and AWD Inventory pages in Seller Central.

However, even after the ASIN merge, all replenishment attempts from AWD to FBA continue to fail—the shipments are auto-cancelled with no successful outbound movement.

We have been working on this with Seller Support for over a month, under the case IDs: 18035947531, 17893886301

But the issue still remains unresolved, and we are unable to sell this product due to the continued AWD failure.

We respectfully request technical escalation to:

- Confirm that the AWD inventory is correctly mapped to the currently active ASIN

- Correct any internal mapping errors if found

- Restore functionality so we can successfully create and ship replenishment orders from AWD to FBA

This is clearly a system-level issue within AWD, not a listing or shipment-level problem.

We would appreciate help from a moderator or technical team.

Thank you in advance.

@Seller_RSwABJNHpHnEZ@Seller_t9kvdr2yixQej @Seller_YeWcEeTwlVO93

didiscussions do people still pay to still sells products using this FK-ING SH💩IT AMAZON 🤣🤣Who here is sick and tired of Amazon stupid policies of them giving out products for free to customers that as pieces of SH💩IT that steal products and take advantage of Amazon's return policies as they want to keep the FK-ING customer happy but leave sellers with the bill FK amazon and if amazon managers get to read this send it to that nuttsack bezos and his

FK-INGugly plastic wife

Dear Amazon Community Managers,

Case ID: 17978407191

We are writing to request urgent assistance with a manual review of our case. Unable to get through this as customer support keep sending copy paste message. We are certain that 510(k) number provided is correct, as we have already verified it with our supplier two or three times. Also Manufacturer is also selling same product to other seller which used the same document to get approval. We are also sure that our documents exaclty describe same as our product, we are selling in title, images and description. Our documents are aligned with listing contents.

Documents Provided for Review:

1) Purchase Order

2) Product Packaging (All 6 Sides)

3) Manufacturer Registration and Device Listing (FDA Screenshot with Key Details Marked)

4) Instruction Manual

5) 510(k) Number & Device Classification Information (FDA Screenshot with Key Details Marked)

We are confident that all the information provided is correct and aligned properly. We request help to resolve this matter urgently as we have lot of inventory that sitting in warehouse.

Thank you for your attention to this matter

Regards

@Seller_xkwDczt8sPSmx @Seller_FJwyF3iu5qxUY @Seller_t9kvdr2yixQej @Seller_dnxnrsZIeTNo3 @Seller_RSwABJNHpHnEZ @Seller_37l8i4vuvugjG@Seller_PIHyltK09pbl3@Seller_4GjtS9k0cnHHv @Seller_l3eCP9f1PtJXC @Seller_l7Jtck9jxnEA0 @Seller_pAPBCLhysbW5T@Seller_37l8i4vuvugjG @Seller_JT2cdQLa0Oueg@Seller_nt9X7GoCkqXGB@Seller_aEROSwwdnzGiU@Seller_F4AbbFj6ovBk3@Seller_GEZPMc4CeQfh6@Seller_1KYLYkgAlu4xX@Seller_pAPBCLhysbW5T

Hello sellers and Amazons representative, who taking care of button cell batteries compliance.

Amazon has taken 3 products off my listing. Amazon said they contain button cell batteries and request us to get GCC and UL4200A compliance paperwork. In reality, my products don’t have button cell batteries. They have general AA batteries. I have been appealed so many times but they are all rejected. Lately, I sent my products to the testing company. The testing company said my products have general batteries. I appealed again. This time Amazon told me that:

“If you believe the product or its accessories do not contain, store, or use batteries, please go to MYC and submit six-sided images of the product and accessories to confirm this. If your product or its accessories uses a different battery type, include a photo of the battery compartment clearly showing the battery used. This information will help us verify compliance and prevent any misclassification.”

I followed Amazon instruction. I had sent several photos that shown my products and the batteries compartment for AA batteries along with AA batteries. Amazon rejected my appeal again. What should I do now? Is there any sellers have the same problem as mine? Would you give me an advice? For Amazon seller’s forum helpers, my case numbers are: 18046751081 18046577651 18046608011. Furthermore, Amazon has taken off my other 11 products for the same reasons. I will take care of these 11 products after these three products problem solved.

Thank you very much for your time!

@Seller_GEZPMc4CeQfh6

@Seller_SBIjJooGeXSQ6

My shipment arrived on Jun 25, LAN2 is not receiving.

The ASIN is already out of stock for over 1 month! And my shipment is by air, it takes longer in US receiving than cross-boarder air shipment, I wasted money on air shipment and missing the sales!

@Seller_guPeMXBrBxqyU

@Seller_8hQgfj6OVZYse

@Seller_dnxnrsZIeTNo3

@Seller_PIHyltK09pbl3

I first launched a product and enrolled it in Vine with 10 units. And all 10 vine reviews submitted their reviews.

I also received 5 ratings from regular customers so my listing showed 15 total ratings.

Later, I added a new color variation and enrolled 10 more units in Vine. So far, 6 Vine reviews have been submitted for this color. (21 ratings in total)

Then, suddenly, 3 of my 5-star Vine reviews disappeared overnight, the total rating count dropped to 18, and the average rating plummeted to 4.1.

I later discovered that Vine reviews are limited in visibility depending on the seller's review tier and apply to the entire family (parent ASIN), not per variation.

To address this, I upgraded the second variation to 20 Vine units, which qualifies the parent listing as Top Tier (11-30 units).

So my questions is,

Will my previously hidden Vine reviews (especially the 5-star ones) be restored and displayed again now that the family listing has moved to a higher tier? If so, how long does that typically take?

I’m trying to understand whether the reviews were truly deleted, or just hidden due to the review tier system. Any clarification or similar experiences would be appreciated.

Our self ship is suspended and our products are not sellable in easy ship. Have reached out to amazon multiple times but its been over 10 days and no response or reason given for the same. Unable to find my account manager to resolve the same. What should we do?

@Seller_8hQgfj6OVZYse@Seller_GEZPMc4CeQfh6@Seller_l7Jtck9jxnEA0@Seller_RsATYbG9XP0HP@Seller_zukQNO61PzGck

Hello Amazon team,

Our case(ID:17873471891) was submitted on June 7th. Amazon promised us to resolve it within 10 working days, but now it has been over ONE MONTH and we still haven't received a reply.

I hope you can help me solve the problem as soon as possible. This has dealt a devastating blow to our sales