SOS!! Can anybody help please because Seller Support cannot help :-(
Firstly - Eid Mubarak to everyone celebrating!
Our store (FBM fulfillment) will remain open and functional during the Eid break - we are not going anywhere. Unfortunately though, Amazon Eid Public Holidays have been set for 5th to 9th June (even longer than government announcement for private sector). I have been begging Seller Support to remove these holiday settings, as already since 2nd June, our products are tagged for 10th June delivery!!! Sadly Seller Support can only copy paste a UK setting that allows sellers to remove these Amazon set Public Holidays. Technically, these settings are not available for my UAE account (ie: Mark the checkbox next to the holiday and set it as operational day). For me, there is no check box to mark. I am not able to select the Amazon Public Holiday and change it in any way.
4 times Seller Support gave me the exact same "solution", and 4x I re-opened the case and told them its not working. Not all I get is Radio-Silence from them.
Anyone else suffering the same issue?? Did you manage to resolve it? Please tell me how.
@Seller_BlIVJdYD3zD3G @Seller_5WsK3rrVFyBk9 - CASE NUMBER 11167724422
Please please please help resolve before its too late!