Hi all. I've looked for the answers but none was really conclusive. Please help if you can, MODs. Can we as a company share warehouse and office space with antoher seller? The seller will have a different account number, sell totally different products (home decor). We sell pet products. We are thinking about using the same wi-fi. The corporation address will be different. It's the shipping and return address that will be the same. We have some FBA products, but almost all FBM. They are a new seller who will do FBM, but also FBA too eventually. Thanks!

We have this issue on Amazon Seller US store:

"Invalid Charge Method

Your access to Seller Central is currently restricted due to an invalid charge method. Register a valid charge method for your seller account and restore full access to Seller Central by clicking 'Update Charge Method'. Please note that it can take up to 48 hours to validate your charge method after updating."

Please note the card is visa card issue by Australian Commonwealth bank. We have been using this card for other international payments and they were successfully.

Also we tried to add other debit cards for replacement but no any of them can be added, All of them are valid and daily used.

Could someone please advise? We have a first few pending orders already. It is very Urgent, thank you.

My Amazon seller account has been suspended for about six months due to selling inauthentic products. During this time, I have been unable to provide the required documentation to prove product authenticity. I have tried contacting Amazon support multiple times but have not received a clear response or solution.

I would like to know if there are effective ways or previous experiences you can share about recovering a suspended account under these circumstances. What steps do you recommend if the required documents are not available?

Any advice or shared experiences would be greatly appreciated, as I urgently need a solution to continue selling on Amazon.

Thank you in advance.

As many sellers are aware, Amazon has recently introduced a new reimbursement policy that drastically undercuts the actual sourcing cost of lost inventory. Despite Amazon acknowledging the loss of a seller’s products within their warehouses, they frequently reimburse only a fraction of the real value - often as low as one-third or one-half of the actual amount. Even when sellers provide valid invoices to substantiate the actual cost, Amazon routinely denies these claims.

For many of us, especially those who purchase directly from the brand, our sourcing costs are well below what most sellers can obtain elsewhere. This scenario applies to countless sellers across the platform. Nonetheless, Amazon continues to reject legitimate invoices and refuses to issue proper reimbursement.

Let’s be clear: Amazon, you lost our goods - and you admit it. We’re not even asking for compensation for the labor, shipping, prep, or opportunity costs we’ve incurred. We’re simply requesting that you reimburse us for what we actually paid for the products. How can you justify denying reimbursement for these documented costs? It’s truly outrageous, and the voices speaking out against this unfair practice are not nearly loud enough. Amazon is literally benefitting to the tune of many millions of dollars by taking from their own sellers. Not only that, but the ridiculous reimbursement amounts can potentially incentivize the ccompany to "lose" inventory. If Amazon chooses to deny reimbursement for costs clearly documented on our invoices - which are already below our true costs - the burden of proof should be on Amazon, not the sellers. We didn’t lose the inventory - you did.

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