Hi there,

I am new to Amazon. I joined back in February. Since then I spent all my time learning the platform and testing features which as you can imagine has been quite the process. I should note, I am a registered brand.

I am now at a place where I feel starting the entire process would be much more efficient and wise to start fresh and do everything properly before moving forward.

My account is in good health (200) and I don't have any sales or activity on my account. What I would like to know is, Can I delete this sellers account (with my brand) and recreate a new account again with the same brand?

To put it another way, nuke my sellers account.

I'd greatly appreciate any words of wisdom and guidance.

Thanks in advance

-a.

Dear Amazon Seller Support and Community Team,

My name is Arif Raza, and I am seeking urgent assistance regarding the deactivation of my Amazon seller account.

My account was originally deactivated due to a Temporary Restraining Order (TRO) related to a listing violation. I took this issue very seriously and worked directly with the brand's legal team, TME Law, to fully resolve the matter. I paid a $25,000 settlement and Amazon confirmed that the TRO was lifted and disbursement holds removed. Despite this, my account remains deactivated under Section 3 of the Amazon Business Solutions Agreement.

I have submitted multiple appeals through the Account Health Dashboard, fully accepting responsibility for my past mistakes. I have explained the corrective steps I’ve taken and expressed my commitment to 100% policy compliance moving forward. Unfortunately, my account is still not reactivated, and I am no longer receiving responses to my appeals.

This business was my only source of income. I started it by borrowing money to build a small, honest business on Amazon. The account closure has caused severe financial hardship, including loss of inventory and debt I’m now struggling to repay.

I am not asking for sympathy, only for fairness and a chance to show I can comply with Amazon’s rules. I am requesting a review of my case or clear guidance on what I can do next. Please let me know if any documents or actions are still required.

Thank you for your time and support.

Sincerely,

Arif Raza

Hi everyone,

I’m an Amazon seller and on 05/08, all of my active listings suddenly moved to the Fix Stranded Inventory section. Since then, I’ve tried everything to resolve the issue:

Attempted to relist from the stranded inventory page

Used both the “Relist” and “Create Listing” options

Even created completely new listings with new SKUs and product data

I also contacted Amazon support multiple times. They consistently advised me to “Create New Listing,” which I did for all of my products. However, shortly after listing them again, the items went right back into Missing Offer status.

At this point, I’m unable to sell any of my products, and I can’t figure out what’s causing the issue. It feels like a loop with no resolution.

Has anyone else experienced this or found a solution? Any insights or help would be truly appreciated.

Thanks in advance!

Hello, @Seller_t9kvdr2yixQej@Seller_PIHyltK09pbl3

I'm reaching out with deep concern regarding my recent Brand Registry application, which was unfortunately declined due to Amazon not being able to verify business name and business identifier. I’ve been notified that my account has been locked from reapplying for the next 90 days. My case ID is: 17634287201

I fully understand and respect Amazon's need to validate brand ownership and accuracy of information to maintain the highest level of trust and protection for customers. However, this current situation is having a significant negative impact on my business.

I am a dedicated seller working hard to build a legitimate and trusted brand on your platform, and the delay in Brand Registry is preventing me from accessing key tools and protections that are critical for growth and customer satisfaction.

I kindly ask for any assistance or guidance in either appealing this decision or accelerating a review of my case. I am more than willing to provide any necessary documentation or clarification to resolve the issue and demonstrate the authenticity and ownership of my brand.

Please let me know how I can work with you to resolve this matter. I truly appreciate your time and support.