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Dear Amazon staff, hello! @Seller_Huz6FT08OxHAR

Regarding ASIN: B0BTBY2PYW, B0BS3NMKJ2, B0B9BHVXWY, B0C1GV4M7C, B0B9NN1122, B0BTBVVV62, the inventory has been in a reserved state, and the removal order cannot be created

These ASINs of mine were caught with child food safety issues in December 2023. After a long time of appeal, the appeal was still unsuccessful. You can check the case id:14615093351,14615055151,14615126811,14615057221,14829675151,14615145631. Because the appeal took too long, the sales market for these products has disappeared. I want to remove and destroy the inventory sent to FBA, but it has been in a reserved state and cannot be removed and destroyed. I have been charged a lot of storage fees.

So I opened a case with the seller support team on June 12. The staff replied that they had contacted the internal team to handle it, but it has been almost a month, and the same team is still handling it. Please check case id: 17902987341. Because the inventory of this ASIN has been in a reserved state for almost 2 years, and the storage fee has been charged, so I have suffered a great loss.

Please help me deal with it. Please cancel the reserved status of the following ASINs: B0BTBY2PYW, B0BS3NMKJ2, B0B9BHVXWY, B0C1GV4M7C, B0B9NN1122, B0BTBVVV62, and change them to available or unavailable. I want to remove and destroy them so that they will not be charged any more storage fees. Thank you for your help.

We have encountered a serious issue: all of our ASINs have become unsearchable in the Amazon storefront, with no prior notification or performance alerts. The only way these listings appear is through sponsored ads — they are completely missing from organic search results.

We have opened multiple cases regarding this issue. Initially, we were told that the listings would recover within 72 hours. However, it has been well over 72 hours, and the issue still persists.

To date, we have not received any official explanation or communication about the root cause of this problem.

With Prime Day fast approaching, this is having a significant impact on our business. We urgently need someone to look into this matter and tell us why this is happening and what steps are being taken to resolve it.

Please help us. We are desperate for a clear and prompt answer.

CASE 18040072981

Our operations are being crippled by inventory that's been locked down for over 3 agonizing weeks. This isn't just a delay – it's devastating our supply chain, risking customer commitments, and bleeding us dry with storage costs.

We're desperate for answers:

How do we immediately contact the Quarantine Owner (RBS_ANDON)?

Where's the ESCAPE HATCH? Give us the direct appeal link/portal NOW.

This is critical-path inventory. Every hour it's held:

☑️ Production lines stall

☑️ Orders cancel

☑️ Real dollars evaporate

We demand:

→ Immediate contact info for RBS_ANDON

→ Formal appeal submission portal

→ Priority release approval TODAY

Stop the bleeding. Unlock our inventory NOW.

@Seller_khUF6HPR2AHxu @Seller_YeWcEeTwlVO93 @Seller_hme3Wbydd1ihr

@Seller_s3amN64nZ4y9V @Seller_Udi0JNbTrsmUV @Seller_guLNtDGZuva40 @RBS_ANDON

I want to know whether transparent water beads paired with colorful plastic pearls can actually be sold on Amazon. I've seen many similar products on Amazon, but my own product has been deemed a prohibited item by Amazon, and I've failed to get the decision overturned despite multiple appeals.

It is requested that my following products ASINs flag marked in adult classification. My products are not related to adult classification. All my knives are outdoor hunting knives which used in outdoor hunting camping activities. Please check and remove adult classification from all these ASINs. I will be very thankful to you

CASE ID: 18037267301

B0FCZMB4JC

B0FG1P1YXD

B0FCYXMHKZ

B0FG1NMSFH

B0FC6PSY5F

B0FBKWQCQ8

B0FCYXR4NK

B0FBKXCH4B

B0FBT183NG

B0FC39YC7N

B0FCZB939H

B0FG1LD85Y

B0FG1PLR9V

B0FBKY3LVB

B0FG1N43SC

B0FD7VBHYH

B0FF3DCY94

B0FF38XWJJ

B0FDQHBWD6

B0FCZNVSTJ

B0FC3K3QCY

B0FG1Q4L3Q

B0FF39CMTP

B0FCZZFGPN

B0FD7SHQRB

our inventory has been stuck in "reserved" status for over 20 days. we've opened multiple cases without resolution.

We have an ongoing issue where 100% of the inventory for one ASIN is stuck in 'FC Processing' for 20 days. We’ve opened over 10 support cases and escalated internally, but Amazon has not provided any resolution or clear updates.

Case 18040673601

One of my ASINs has also been marked as an adult product. The staff promised a reply within 24 hours, but as of now, a full week has passed with absolutely no useful information or response. This product is not an adult product; please remove the marking.

My case IDs: 18018183931, 18022128611, 18034335381, 18042332831, 18042563681, 18044832781, 18045602261, 18045195541.

In addition, I have found that the top 100 products in this category have all been maliciously marked as adult products. This is a very serious matter, and I hope it will be given due attention.

@Seller_7e4TizkSOVtBf @Seller_RsATYbG9XP0HP @Seller_zukQNO61PzGck @Seller_l7Jtck9jxnEA0 @Seller_l3eCP9f1PtJXC @Seller_8hQgfj6OVZYse @Seller_nS0jcFQNDLG3e

Hello Sellers and Amazon Moderators,

I am facing a serious issue with my seller account. My account is currently locked, and I am unable to contact Seller Support or the Account Health team because the "Create Case" or "Contact Us" option is completely missing from my account.

Here is my situation in detail:

1. I received a risk notification asking me to complete identity and face verification.

2. I completed the verification process through the provided link, but after a few days, my verification failed.

3. After that, I was given the option to "Reactivate Your Account," but when I clicked it, there was only a "Submit New Information" button that allowed me to send a request without uploading any documents or adding any message.

4. Now, when I try to verify again through the email links, the page only shows:

“We have completed our review of your document and information.”

There is no option to upload documents or submit anything new.

5. The biggest problem is that my account does not have any option to create a case or contact support. I have tried many times from different devices and browsers, but the option is missing.

6. I am completely stuck now and unable to reach Amazon Support from my locked account.

I am attaching screenshots showing this issue for reference.

Request:

I kindly request help from Amazon Moderators or experienced sellers.

Is there any way to escalate this case or get assistance from the Account Health or Verification team?

I am ready to provide any documents or information needed to solve this problem.

I would appreciate any advice or solution.

Thank you very much for your time and support. @Seller_4GjtS9k0cnHHv@Seller_PIHyltK09pbl3@Seller_zukQNO61PzGck@Seller_xkwDczt8sPSmx@Seller_37l8i4vuvugjG@Seller_nt9X7GoCkqXGB @Seller_QYS7Alex1XIw4@Seller_pAPBCLhysbW5T@Seller_CnfW62x6yxvJw

Hi all,

I’m reaching out here as I've been struggling with a fulfillment issue for several weeks now.

We’ve been experiencing a system-level issue with AWD to FBA replenishment for a new ASIN we just added (B0FD3KYJBS) that is just a variant of another one we've already been selling, since mid-June. We haven't been able to move a single box to AWD yet. Every attempt to move inventory results in an "Unkown Error" status.

So far, we’ve:

• Reached out to Seller Support over chat and phone at least 8 times. Each time I was told case is under review or escalated to the internal team
• I was told once that they needed the expiry date of my product, which I provided, after which I was told my issue is fixed and all I need to do is refresh my page. "Upon checking we see that, unknown error occurred for the FNSKU B0FD3KYJBS has been resolved and the error on the AWD inventory page will go away when the AWD inventory page for the ASIN is refreshed.
• However, nothing has changed at all. Both auto and manual replenishment keep failing.

We’re a small brand and this delay is hurting our inventory availability and sales. It would be amazing if someone could please provide some actual help on this matter. I just want to get in touch with someone who can actually investigate and resolve this.

Case IDs: 18038901701, 17986016801, 17935664101

Any insight from fellow sellers or escalation tips from Amazon moderators would be greatly appreciated.

Attached is a screenshot of the failed orders as further proof.