Hi

Our In Stock Rate Metric (FBA Dashboard) within 24 hours has gone from 99.35% to 67%. We have checked the Restock Inventory Report and Asin History and I cannot see any reason for why the metric has had such a drastic fall (*all items on FBA are in stock). We have been an FBA seller for 4 years now (make our own items) and even with 1 item going out of stock we have never gone below 80%

All I get from seller report is to check the above report - which isn't telling me anything as it's all correct and as normal.

Am I missing something obvious? Anyone with any idea what else I could do to investigate this.

Thank you

Hi everyone,

We’re currently trying to list a new product under our brand – a “Running Vest with Water Bottle” – but are facing an issue with the Product Type and Recommended Browse Node during the listing process.

The system is only offering one product type, which is unrelated to our item.

Ideally, our product should fall under:

Product Type: Hydration Vest – Hydration Pack

Category Path / Browse node: Sports & Outdoors > Sports > Running > Hydration Packs

However, the only Recommended Browse Node being displayed is for “Motorcycle Accessories & Parts”, which is completely irrelevant.

This not only will affects the visibility of our product but also prevents us from proceeding with a properly categorized listing.

We’ve also tried using the “Get help and resources” section, but it requires a SKU to proceed — which we cannot generate until the correct category is selected.

Has anyone else experienced a similar issue when trying to list a niche or specialized product? If so, we’d really appreciate any advice or workaround that helped you resolve it.

Thanks in advance for your help!

Hi Amazon UK Support,

I created a ne UK seller account, but Amazon also created new US and Canada accounts, which I didn’t request. I already have an existing US and Canada account, and now I can’t link the new UK account because of the duplicate US account.

Can you please:

Explain why this happened?

Help remove the new US account so I can link the UK account to my original US account?

Thanks,

I noticed that Holiday settings do not allow you to stop receiving messages from buyers whilst you are away. Are there any other Amazon settings that temporarily close your account and block buyers from sending messages?