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Variation relationships

This article reviews product variation and classification elements.

Variations (also known as parent-child relationships) are sets of products that are related to one another by certain identifiers, such as size, colour or flavour. Good variation relationship listings allow buyers to compare and choose products based on size, colour, or other characteristics from the available options on a single product detail page.

For example, a customer searching for a short-sleeved T-shirt might click a product detail page for a T-shirt that comes in three sizes (small, medium and large) and three colours (blue, red and black). Rather than having to browse separate pages for each colour and size, the customer can select the preferred size and choose the colour from the three available colour variations on the same page.

Examples of good variation families are:

  • Items of clothing that come in different sizes (small, medium, large).
  • Items that come in different colours (blue, red, black).

Elements of a variation relationship:

1. Parent listing: The parent listing is a non-buyable product used to relate child products

The Amazon catalogue uses the parent listing to establish relationships between the child products. For example, if two shirts have the same parent, then they are related and are considered child products.

2. Child products: The products that are related to each parent listing

The child product is a variation of the parent product, with one parent product usually having multiple child products. Each child product has a characteristic that is different from other child products, e.g. size or colour. A child product can only have one parent product. The parent product and child products make up a "variation family".

3. Variation theme: The relationship between the children

The variation theme is the characteristic that is different from one child product to another child product. Child products can have more than one variation theme. For example, T-shirts could have the variation themes of colour and size. Different product categories may have different variation themes that you can use to list your products. For example, in the clothing, accessories and luggage category, the variation themes of the child products could be size and colour. In the pet supplies category, the variation themes of the child products could be flavour, scent and quantity.

4. Grouping attributes: Products that can be grouped together that are part of the same family

Grouping attributes define how the products can be variated together. All products in a variation must share the same grouping attribute to be part of the same family. For example, "brand" (e.g. Amazon Essentials) is a grouping attribute for clothing. This means that a variation family in clothing will only include products that have the same "brand" (Amazon Essentials). Grouping attributes are required and must be identical across a variation family. Any two products with the same product type that share the same grouping attribute values can be grouped together in the same variation family.

Note: The difference between "variation theme" and "grouping attribute" in a variation family is that the "grouping attribute" of all child ASINs must be the same, whilst the "variation theme" value varies among child ASINs. For example, when the grouping attribute of a variation family is "men's shirt" and the variation theme of the family is colour, all child ASINs must be a "men's shirt", whilst child ASIN 1 can be the colour red and child ASIN 2 can be the colour white.

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Laugh of the Day
by Seller_Y9fFZ8oEs17ES

I have been in conversation with seller support over the couple of days regarding various Amazon polices.

And the laugh of the day reply from them is that Amazon strictly follow their own policies 100%

I am waiting a response from them on how they justify this with just for example A-to-Z with buy shipping

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Buy Shipping, Missing address details
by Seller_eIH3ioi4mfiKO

Hi, Just wondering if anyone has experienced this.

We've printed off our orders this morning and purchased our Royal Mail labels through Amazon's buy shipping as we normally do. On all but 1 Labels, the customer supplied address has been printed on the labels as they should be but we have 1 label which has only printed the City and half the postcode.

We've checked the packing slip and the customer has supplied their full address with Name, Company Name etc but this information is not printing on the shipping label.

To add, we've just processed a new single order, clicked Buy Shipping and selected our service etc and again, only the City and half the postcode has been allocated in the address box, everything else is missing.

Nothing has changed on our system, we had no problems yesterday.

Many thanks

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VTR and Royal Mail Signed For
by Seller_SooKfqYdUflLd

I have been sending everything Royal Mail "Signed For" with a valid tracking number since early January and my VTR is only 80% since several parcel are not showing as delivered. How are we supposed to achieve 95% when the posties obviously are not getting signatures from the customers ?

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Hi,

I have been trying to upload a new product listing on Amazon Seller Central. After saving the listing, I received a message that it would take up to 24 hours to process. However, even after waiting, my listing has not been uploaded, and I cannot find it in my inventory.

I have contacted Amazon Seller Support multiple times via chat and call. Each time, they tell me that there is no issue with my account and that everything is fine. But my listing is still not visible.

Has anyone else experienced this issue? Is there any specific step I should take to resolve it? Any help would be appreciated.

Thanks!

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I've made multiple attempts to reactivate my Amazon seller account. After being asked to submit verification documents, I received the following response:

*"We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history."*

I have already submitted all the required documents for verification, yet my request keeps failing, and I'm repeatedly asked to provide new information—which I have done several times.

At this point, it feels like I’m just getting automated responses without clear instructions on what specific information is missing. Has anyone successfully reached Amazon Seller Support for a similar issue? Any advice on how to get a real response and escalate this matter?,

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So we sell hand tools...for some inexplicable reason a pair of wire cutters which we've sold for years, got placed into Hazmat review (delisted/unbuyable)

There is ZERO hazmat about this product ...the body is steel, the handles are basic PVC

Methinks, doh...their bots have got it wrong...so I uploaded an SDS exemption sheet...after a couple of days the result ..."unable to classify" ...unbelievable, it would just need someone with a bit of basic common sense to just look at the product picture ....a pair of wire cutters!

I then raise a case...SS say, we've now sent it to the dedicated team ...then nothing (it's now something like 2 weeks since this product has been deactivated)

it beggars belief that Amazon could be so incompetent. As a seller who's sold on Amazon for 12 years now, this is literally the hardest it's ever been...problem after problem after problem.

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Fellow Sellers,

I’m facing a critical situation and urgently need your advice - support.

What Happened:

Pricing Error: Listed my £599 product at £10 for 1 minute (in order to see difference in amazon fees).

Bot Exploitation: 30 units bought instantly, likely by bots.

Support Failure: Account manager promised cancellations, but 18/30 orders have shipped.

Financial Loss: £17,700+ at stake, threatening my small business and family (newborn twins).*

Actions Taken:

Immediate price correction.

Refunded Payment Complete orders (no guarantee of cancellation).

Escalated to Seller Support, Account Manager, and the Jeff email which is apparently a line to executives.

Amazon’s Contradiction:

Account Manager: “Orders will be cancelled” (see screenshot).

Reality: Shipments continue, support unresponsive.*

Questions for the Community:

Has anyone successfully cancelled orders after a pricing error? How?

How do I escalate this when Amazon’s systems keep failing?

Are bots exploiting pricing errors a known issue?*

Screenshots Attached:

Account manager’s cancellation promise.

Shipment confirmations post-assurance.*

This is a systemic failure. If Amazon won’t protect sellers from bot exploitation, what’s next? Please share your insights or similar experiences. #PricingError #AmazonFail

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You are not protected!!!
by Seller_bz0zy47sScL87

The worst thing about selling on Amazon is how incredibly unstable and unreliable it is. You can rent offices, hire a full team, manufacture hundreds of products, or even build a factory, but you are ABSOLUTELY UNPROTECTED from their ridiculous rules and decisions.

At any moment, your account can be deactivated — for something as minor as a comma! Yes, that’s the reality. In our case, for example, they claimed there was an address mismatch, even though we checked everything a hundred times and it all matched perfectly. But according to them, it didn’t, and they blocked our account.

The most frustrating part is that they never tell you what exactly doesn’t match. They just send their cold, robotic emails. You can ask them a hundred times, and you’ll receive the same useless copy-pasted response a hundred times. One real human could simply tell us what the issue is, and it would be solved in seconds!

But no, there are no real people — just idiots behind computers doing copy-paste. Because of this, many of our products have been blocked, and we NEVER found out why. All we got were those same mindless, automated responses.

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Quick VAT Sanity Check
by Seller_gM0bt0mhYr9sY

Hello, I am VAT Registered UK Seller, I am trying to get an answer from amazon support but it may be easier to ask here I thought. I sell multiple products some 0% Z and some standard rate 20% S, I am struggling to find a way to see at the end of each month exactly how much Z rate sales I have had, and How much S rate sales I have had.

I use the monthly summary usually and I have been using the tax amoutn at the bottom right, I assume this is the VAT I need to pass on to HMRC, for example if this value is £500, that means I have collected £500 worth of VAT and so I have had £2500 of VAT S sales? (EX VAT) so in my quickbooks I can put in I sold £2500, and it will add the £500 of VAT on, is this correct I am concerned I am reading these things wrong sometimes!

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Vine Programe
by Seller_kuSSBES7Ep8yA

Can anyone shine a light on this issue we have? we have offered FREE products through the VINE PROGRAME but even after the customer has received this item that has cost the nothing they can,t be bothered to leave a review for it. Has anyone else had this issue as it has happened to us multiple times now and we are not a CHARITY we are a small business and cannot justify giving items away for free.

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