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We send in small parcel and LTL weekly. When creating the inbound workflow today I noticed a substantial increase in Amazon Partnered Carrier pricing for UPS small parcel and any LTL pallets....For example a 1k pound pallet going to the nieighboring state is over $400, historically this cost has been between $250 and $350.....UPS 30# box 16x12x12 is about $20 a piece currently as well?

Anyone else noticing this?

Is this an error because I am seeing issues in the workflow like the estimated LTL being "unavailable" but the shipment populates with a price.

Can I add customers photos to a product listing?

Hi

I want to close my Amazon Seller Central account and open a new one using the same details, because this account I creact as an Individul but now I want to convert as a "Business" but when I try to change country I can't and that's why I can't verify my business information without changing country option, and I have already opened many cases with Seller Support past 2 weeks ago, but I don't get any updates, and support can't fix these problems. So I don't want to waste my time. Can you please let me know what the safe way is to close my Amazon Seller Central account and reopen a new account?

Thanks

We’ve been suspended since October 2024 over a supposed violation of Amazon’s Drop Shipping Policy.

A violation that quite simply doesn’t apply to us. We do not dropship.

Every single one of our orders is fulfilled through FBM directly from our own warehouse, and we’ve submitted invoices for proof of inventory for the items they claim to be in violation.

Amazon is withholding $50,000!!!!

We have now submitted multiple Plans of Action, detailed SOPs, comprehensive documentation, and new supporting evidence countless times, only to receive the same generic, copy-paste response every single time:

“To speed up the review of your selling account, send the following information…

-- Evidence and an explanation that shows how your account complies with our Drop Shipping Policy and Seller Code of Conduct.

-- If you are facing logistics issues that are affecting proper fulfillment of your orders, send us evidence for the reasons. We will consider the evidence during your review."

We have already submitted everything requested and more! Over and over again. Every submission is carefully documented, and we’ve continued updating it with new information and new invoices. Still, we’re stuck in this absurd loop, receiving zero clarity, no movement, and no meaningful response. It's the blind leading the blind at this point.

To make matters worse, we can no longer even speak to Account Health by phone. We’re forced to go through chat or email, and those agents are completely disconnected from the team actually handling the suspension. They can’t provide updates, insight, or help escalate. It’s a never-ending cycle of frustration with no resolution in sight.

This experience has been nothing short of exhausting and infuriating. All we’re asking for is a fair, human review of the case based on the clear, factual documentation we’ve provided repeatedly. WE HAVE EVERYTHING TO BACK IT UP, BUT ITS BEING REJECTED!

We urgently need real support, not generic replies. I'd appreciate it if a mod could get in touch and help us contact account health via phone!

[Moderator Edit: removed personal information]

Hello Amazon Team & Fellow Sellers,

I’m a brand-new Amazon seller, and my account was suspended right after the video verification process. I believe this is a mistake, and I desperately need help because my appeals keep getting automated rejections.

What Happened?

My account is less than 30 days old, with ZERO sales or listings.

During video verification, I struggled with some questions because I’m new to Amazon’s system.

All my documents (ID, business license, bank info) are 100% real and match my identity.

I’ve submitted multiple appeals, but only get the same automated reply—no human review.

My Request

Amazon Team: Can someone manually check my case? I’m happy to redo verification.

Experienced Sellers: Has anyone faced this? How did you fix it?

What I’ve Tried

✔ Submitted appeals via Seller Central (only auto-replies).

✔ Contacted Seller Support (no escalation).

Please, any advice or escalation path would save my business!

Best

How do I get into the UAE marketplace? The registration process has been pending for months, and I've noticed others facing the same issue, yet there's still no positive resolution. Amazon customer service, please do not respond to this with information other than getting my account fully registered, because my ID verification and everything else were completed. I also followed all instructions and advice but none worked or seems feasible. Can i create a next seller account with a different email for UAE marketplace and merge to my existing US seller account?

I am wondering what tariff rate people are seeing for imports from China?

I am finding conflicting info every time I try to research it online. I THINK it is 30%, but I am wondering if anyone out there has real-world numbers from a recent import?

I can't keep track of these TACO tariffs.

And the de minimus rule is still gone, right?

Thanks!

I have 156 units of my top performing ASIN suddenly blocked on FBA and shown out of stock. Upon checking with the support every answer I get is senseless.

They have told me on July 6th that inventory is under a 43 day standard review process and I need to wait 24 more days. When I followed up on the reason for the standard review process, they said inventory needs 35 additional days now. They continue holding my inventory hostage while giving me no reason.

I also contacted account health support and they confirm that my account has no violations and is in perfect health. Has Amazon lost my units? What is the standard review process? What can I do to get some actual help? I’m not asking for much. I’m literally asking for bare minimum.

Having an individual account vs Professional account, Does it affect what products/brands/asins you can get ungated easier in? If i pay for a professional account, would that improve my changes of being auto-ungated/or easily ungated in different products/categories vs having an individual account? Would my chances of finding ungated products improve with a professional account and paying 39.99/mo?