Subject: Urgent: A-to-Z Claim Fraud – Tracking Shows Delivered, But Refund Issued
Hi All,
I am reaching out to request assistance regarding an A-to-Z claim that was processed despite clear evidence showing that the parcel was delivered. The tracking information, which includes a delivery photo and GPS location, confirms that the order was successfully delivered to the buyer.
However, despite this proof, the buyer was refunded, and we are now facing a situation where we have been scammed. It is extremely disappointing to see that the A-to-Z claims process can be exploited in this way, especially when there is clear evidence supporting our case.
We are selling on other platforms as well, but it is becoming increasingly concerning that Amazon has become a platform where scammers can easily abuse the system and take advantage of honest sellers like us.
Can anyone assist with escalating this matter, as we are not receiving fair resolution despite the proof of delivery?
Thank you for your time and understanding.
Best regards, Adam