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My account to sell my second-hand books (individual account) has been inactive for over a year due to the credit card details expiring. I updated the details but it has remained inactive. As I am still getting requests from buyers to buy my books and I am unable to log-in how can I ask Amazon to close and delete the account completely?

Hi guys,

Just want to share this with you.

It happened to me today for the very first time, and it was quite obvious, but some scammers (thieves?) may try it.

Regards,

Thomas.

Hi Guys,

I think I am not alone in this. I am literally so frustated by Amazon Seller Support.

Every time I have an issue, Amazon is really quick in sending me scary emails, but really slow in helping me fix the problems. For a week I have been receiving scary emails of my account being at risk of suspension because they can't verify it, and every time I try to contact seller support is just a waste of time. People refer me to other people. They send me completely useless and unhelpful times.

Is this the norm on Amazon? I am so debated, it is a great platform for selling products, but I am not sure it is worth it if it causes me so much stress. I am looking forward to hearing other seller's opinions.

Thanks

Alessandro

Hello Director,

We answered all questions accurately and provided all information that needed to be verified on site. We were shocked for the fail pass. We feel that the outcome was entirely dependent on the individual interviewer, and we doubt the fairness of the process, as well as suspecting abuse of power!

Request: Re-check the content of our videos or please provide another chance to undergo video verification. So please send us a new link. Thank you.

@Seller_hnDMgUKxMh1V4 @Seller_gAhPNiLrkfTcr @Seller_fgtTzyHQfOM1x @Seller_XUNeUuvrQDpgP

ZCYOU

Hi everyone,

I'm a UK-based sole trader and not VAT registered. I've been running ads on Amazon and just noticed I’ve been charged VAT (20%) on my Amazon Advertising invoices.

I’ve submitted my VAT exemption declaration in my Seller Central tax settings, but I’m still being charged VAT on my PPC campaigns. I’ve tried contacting support, but responses have been unclear and now I’ve opened a case.

My questions are:

1. Has anyone successfully stopped Amazon from charging VAT after submitting their exemption?

2. Did Amazon refund any VAT that was already paid once you proved your exemption?

Would really appreciate hearing from other sellers who’ve been through this!

Thanks in advance 🙂

My account had been suspended for long time, but yesterday, it was suddenly charged 3400 EUR, the transcation details shows it's charged due to Policy violation.

Any other sellers meet the same problem?

Hello,

A month ago we updated our card details for all 5 countries we registered for. We verified the card with each of the 5 marketplaces, and our bank, one by one. It told us to wait 48 hours. It's been about a month and we are still waiting. We were given the same error today, and we replaced the card details again.

Our charge method is showing as active, but we cannot reactive our account, because it keeps taking us to the same page saying Invalid Charge Method. We are going in circles over and over again with no explanation as to why any of this is happening, especially when we have verified our details with our bank and with each of the marketplaces.

When we try to open a support case, it takes us back to the page where it says invalid charge method, so we cannot even submit a support case.

There is no telephone number for us to call either.

How does a trillion dollar company fail to provide support to businesses trying to sell on its platform, and we're left with no choice but to make this matter public on Amazon's forums....

Hi @Seller_Udi0JNbTrsmUV

Amazon has arranged for us to ship to CWL1 again, and we are worried that the shipment may be rejected.

Case ID：11332047692

11332878102

Shipment ID：FBA15KM7BWYK

Please help us change to different warehouses.(BH** /LPL2)

Case 11289412892 I ALREADY BUY A PRODUCTS AND I WA APPROVED THEN I PRINT THE FNSKU AND I STICK IT IN MY 80 UNITS THEN THEY RESTRICTED ME PLEASE CHECK THAT @conor_amaozn, @atlas_amazon, @Daniyalz, @Brigitte, @CR_amazon and i have all the pictures of my product and the invoice