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I am hoping someone on here can please help me as I am getting more and more confused and stressed regarding the new VTR policy from 25th February.

I currently post 'Letters' and 'Large letters' by Royal Mail. I only post to the UK.

-Letter I use Amazon Buy Shipping and so they are fine.

-Large Letters I am currently using BPL through my OBA C&D which the inputs the Id numbers automatically onto my Amazon orders and uses 'Std UK Dom_1' or Std UK Dom_2' . My VTR is always 0% but this has been fine for the last few years since VTR changes last time.(scanned ones even show up on the VTR report).

Am I right in thinking that I won't be able to use the BPL anymore and that I will now have to do either:

A) Buy my large letter postage through Amazon Buy Shipping like I do for my letters,

B) Change my Royal mail account so I use CRL24/48 (instead of BPL) and then link my RM account to Amazon's Buy Shipping,

C) Change my Royal Mail account to Tracked24/48,

Any help on this would be very much appreciated as I really do not have a clue what I need to do and I am getting so stressed about it.

'Untracked Royal Mail 1st and 2nd Class letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).' -Does this include 1st & 2nd Class LARGE LETTERS or just Letters?

So we just got a case, buyer unhappy with item request to return, which automatically approved for him to return item, but then opening A-Z claim straight away after, and then buyer won the case, got free stuff without returning and we lost inventory plus penalty point at the account? what kind of policy is this?

I sell this product for almost a year now, I am the manufacturer of it and the only seller. Somebody changed the title, claiming it is made out of metal and for outdoor use, while it is actually made out of plastic and for indoor use. I am unable to change the title back.

Amazon requests now documents to change the title back, a picture of packaging with the EAN on it, there is no packaging for the product...

Absolutely crazy, how is this even possible?

I'm amazed, so credit where it is due, some Amazon verification systems work.

After opening a second company my accountant in his wisdom put it together with my original company into a VAT group. HMRC in their wisdom decided to quash the old VAT number and issue a completely new one for the group, of course negating everywhere I had the old number lodged (why they couldn't just use the old one I do not know).

Imagine my dread when I remembered I'd need to change it in Seller Central, visions of account deactivation, funds withheld and complete reverification instantly sprung to mind so admittedly I put it off for a while.

Today I thought it has to be done at some point so read the instructions and that said to first remove the old VAT number first (assumed deactivation would be instant at that point) so gingerly pressed the button. Nothing happened except the old VAT number disappeared and an email arrived telling me I'd been unsubscibed from auto invoicing. Surprised I still had access to Seller Central I entered the new VAT number remembering to add GB in front and expected to need to upload new VAT certificate etc but nothing, it just said verifying. At that point I went to make a coffee expecting emails of what I'd need to upload etc. But no, nothing arrived.

10 mins later I plucked up the courage to refresh the page and to my amazement, without uploading a single document or being deactivated at all it said verified. Thinking I was hallucinating I went away from the page and came back, still verified with the new number. I've rejoined auto invoicing and just have to wait severn days for that to become active so perhaps a few invoice uploads for any business orders and that's it.

Well done Amazon, some of your verification tools work.

Salutations,

would you guys be so kind as to recommend UK based accountancy experts who have a full and complete understanding of the complexities of VAT on here such as FBA, FBM and zero rated goods?

Many thanks indeed.

KT

Hey,

My account has been deactivated for several months due to incorrect invoice documents, after sending in the correct ones no one from Amazon has responded. Just got automated computer responses, i need to talk to a human representative and when i try to look for the number it just says to send a text. This is completely unfair, i am new seller and the money is just bleeding me dry. Who can i talk to please. I have even said i would stop selling the products on the USA account and just go back to my UK account but no response. please help

Forum Moderators @Seller_DNQGSsdC7DccM

Can you take a look at the accoutns @Seller_cS7aR5vb2IA5s and @Seller_ssemBDIznqPSz?

They hit multiple threads a few weeks ago with the same phrase and are doing so again this morning, simply posting multiple times of threads with the phrase 'Thank you for this valuable information.' or 'Thank you for the information you provided.'

Unsure what their angle is. DDOS attack maybe? Seems a bit odd.

Amazon has removed my products 3 times now for the most absurd reasons. I have to keep getting it put back up constantly. Why does it keep getting removed and how do I stop this. Would appreciate the help!

Hello,

We are currently selling in Europe and would like help with how to go about VAT in the 4 main marketplaces (IT, DE, ES, FR). It's all quite confusing for me to get my head around!

I've done a bit of research and found E-VAT Europe are highly thought of - is that still the case?

Has anyone had recent dealings with them and can recommend before I take the plunge ?

Do they also help with OSS if needed ?

Thanks very much