Dear Amazon Seller Support,
We are writing to urgently request an investigation into a series of malicious negative reviews recently received for our product. We have strong reasons to believe these reviews violate Amazon's policies and appear to be part of a malicious campaign by our competitor.
1. Abusive Accounts & Unnatural Behavior:
a. Reviewers show >80% negative ratings, attacking multiple products same day
b. Posted reviews within 24 hours after ordering one
c. Some orders were cancelled after leaving negative reviews
2. Verifiable Fake Content (Misleading Buyers):
One of the buyers who left a negative review contacted us via Amazon. She informed us that her personal information had been stolen and used to place an unauthorized order of our product. She did receive the item, but confirmed she did not write the negative review.

3. Statistically Anomalous Negative Review Rate:
a. Jan-May 2025: 0 negative reviews (5800+ orders)
b. 7 negative reviews in 10 days, all 7 negatives concentrated in June 6-16, 2025
c. Category benchmark: <0.1% average review rate
Actions Requested: Remove all 7 malicious reviews
Someone from Amazon team advised us to report the issue through the “Report Abuse” function on the Account Health page, which we did promptly BUT HAVEN'T GOT ANY RESPONSE YET. If unresolved, this competitor will continue exploiting Amazon's review system to attack our product. This systematic abuse violates Amazon's policies while causing significant harm to our business. We're deeply concerned about the ongoing impact and request your immediate intervention.
Sincerely,