My newly account deactivated under section 3. anyone guide me how to reactive my account. which documents we provide for clarification?

anyone available for help?

I have an ongoing case open with Amazon where they have wrongfully restricted two of my products for being noxious weeds. As I have told and proven them multiple times, they ARE NOT noxious weeds, and are nowhere on the USDA list of noxious weeds. I don't seem to be able to get someone to actually look at my case and they just continuously send the same copy and paste response every time. I am losing a lot of sales from these products being restricted. Can someone help me get this case escalated?? I don't know what else to do and I will be out A LOT of revenue if my listings are still restricted by prime day.

Case ID: 17773420901 & 17712838871

ASINs: B0DHSW7MM5 & B09QH6ZCLB

Case ID: 17926336991

CC: @Seller_RSwABJNHpHnEZ

We have tried to reach out to Seller Support, and they are redirecting us to contact FedEx for review. Per's @Seller_RSwABJNHpHnEZ's post (linked here, this is incorrect.

We tried to explain this to the Seller Support agent, who instead dug their heels into that statement and said no other assistance could be provided. We shipped a package that was 22x7x13 and weighed 38 pounds. This qualifies for the Extra Large box size, thus resulting in the appropriate price of $29.50. We have received a carrier adjustment based on carrier audited dimensions and weight. Except that the carrier dimensions and weight match those listed on the label. The carrier adjustment was for over $200. Since Amazon is the sender of record, there is no avenue to pursue this directly with FedEx.

We have several more examples of smaller FedEx OneRate adjustments for the same issue, but (for now) have chosen to let those go because it's not worth fighting tooth and nail for $6.75.

Mods - Is it possible to get this case escalated? We've shipped out several packages with the same dimensions, weight, and FedEx service level over the last few weeks. We are afraid that all of them are going to be given this adjustment which will significantly eat into our cash flow.

Has anyone else seen a sudden drop in sales? Our have dropped almost to zero sales. Called Amazon Seller support many times and they keep saying nothing wrong. But it is unbelievable as we are not getting any sales. Prior to this all our FBA inventory showed up as zero. We have also increased ad spend but the result is almost non-existent sales. Which is bizarre. Feels like an Amazon system glitch. Sales dropped by 3000+ USD! Very bad for small businesses. Please provide any suggestions or actions we can take to address this. Amazon partner support is no help. We have many products meeting deals criterion but we can't create any either.