Hey fellow sellers,

I’ve got a product that’s been performing really well for the past year. Consistent sales and a ROAS (Return on Ad Spend) of 3 or higher. But over the past month, I have noticed the ROAS dropping steadily, and now it’s sitting below 2. 😟

I haven’t changed anything major in the campaign setup, and the listing is still optimized. I’m starting to get a bit concerned. It feels like something shifted, but I can’t quite put my finger on it. Is anyone else seeing similar changes in their Sponsored Products performance recently? Could this be a seasonal dip, increased competition, or maybe an algorithm tweak?

Also, just wondering, do you all also consider a ROAS of 3+ the baseline for a “healthy” campaign? That’s what I’ve been using as my standard, but curious how others gauge success.

Would love to hear your thoughts and experiences!

Thanks in advance 🙏

I’m a third-party seller on Amazon. Recently, Amazon mistakenly disposed of my inventory worth over $20,000 due to an error on their end. I contacted Amazon support and, so far, they have only reimbursed me for one order. They continue to ignore my questions and respond with generic, canned replies.

I’ve provided all required documentation and have repeatedly requested an explanation and proper reimbursement, but the issue remains unresolved. Has anyone faced a similar situation? Any advice on how to escalate this or get Amazon to address the issue properly would be appreciated

I keep getting my magnet products flagged for non compliance. I am directed to the policy 16 CFR Part 1262 (Safety Standard for Magnets) and Amazon are asking me to supply documents in regard to this policy.

However, the policy applies to "Hazardous magnet... that has a flux index of 50 kG2 mm2 or more." Those are alnico or rare earth magnets. Mine are ceramic ferrite magnets which have a much lower flux index of approximately 1 KG2.

I have appealed several times but the appeal is being denied. They have removed my magnets from sale and are telling me to remove them from the FC. How can I make them see that the policy does not refer to my type of magnets? They are also not for children.

Brand Registry done several years ago.

We added Buy With Prime plugin on our site. Also added Reviews and Ratings. Reviews and Ratings were pulling in fine until it stopped.

Upon checking BWP console, it says product is NOT owned by the brand. Which is incorrect. BWP is working fine. Only Ratings and Reviews not getting pulled.

BWP support says contact Brand Registry. The case id for the Brand Registry approved application from several years ago does not work anymore.

Opened a case with case id 17875944671. Case is going in circles in support. Can someone help please?