Can anyone kindly tell me the email address where I can register a formal complaint about Amazon UK seller support team? I’ve been looking for an official email address but to no avail. I can’t believe that there’s no channel to air sellers’ opinions about the very poor support they received.
I was wondering if anyone has noticed a significant deteriorating quality in seller support over the past month. Previously, I was very pleased with the support I had received, but over the past month, there’ve been numerous problems occurring. Whenever I asked for help, nearly all the reps are trying to pass the buck by quickly “replying to” your questions without actually answering your specific questions, or they would ask you to contact another department, or copy and paste a piece of rules or policies so as to close that case quickly. In fact, recently they didn’t even include the usual satisfaction survey in their message so we can’t rate their performance. Very sneaky indeed!
Any advice on how to effectively bring sellers’ concerns and issues to the attention of seller support management will be highly appreciated.