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Pinned by community managerYour chance to win a £100 Amazon gift card with our Fall Forums Sweepstakes!
In the spirit of the giving season, we’re asking our Seller Forums members to share pearls of wisdom you’ve learned from other Amazon selling partners. Give the gift of knowledge this year and share your advice in Seller Forums for a chance to win 1 of 10 £100 Amazon gift cards! See Terms and Conditions.
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Classic Received an empty parcel, £800 refund!
amazon is now requesting appoval to sell 95% of items
Going from 1000 featured offers to 0 featured offers - over 400 of them being FBA and cheapest
Ungating Issue - Lancome
Hi,
I have submitted an ungating request for Lancome and have been denied even though there are plenty of smaller sellers on their listings.
I have purchased the products from an authorised distributor, 10+ units. Is it because there is another product on the invoice?
Could it also be that when I am trying to ungate, the brand name is showing as "Lancôme" and "Lanc\xf4me" and not showing as the proper brand name (Images attached). Do I need to get my supplier to change the name on the invoice to that name and resend the invoice to me?
Amazon has not provided me with an exact reason? Their response is attached in this also.
I have used the same invoice to ungate another brand, However, Lancome seems to get declined.
Case ID: 10529964362
Case ID: 10530396322
Any helps is much appreciated.
Kindest regards,
Sean
