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I want to learn how to ask the chinese supplier to arrange the shipment of product to send to USA amazon warehouse for FBA. I want to test the process. how it can be hassle free. how to avoid mistakes. learning from experts is better. I am an individual seller with a professional plan.

Shipment must not get stuck at customs.

Amazon warehouse recognize the shipment when arrive there count and quality is ok label and size of carton are ok.

What are the requirements of product packaging and carton label and size.

If anybody can spoon feed me all these details because i am new to this.

I am sourcing 20 pieces from chinese supplier and want to send to USA for FBA.

What will be the case when sending 1000 pieces?

Dear Amazon Seller Support Team,

I am writing to respectfully request a manual review of a recent negative feedback left on our account, which has significantly impacted our Order Defect Rate (ODR) 1.2%.

Order ID: [113-5889638-1818601]

Feedback Comment: "Did not match the picture showed in the item. Very bad detail."

Star Rating: 1 Star

We take all customer concerns seriously. Upon receiving this feedback, we promptly issued a full refund to the customer in an effort to resolve the issue and ensure their satisfaction. We also attempted to reach out to the customer multiple times via the Buyer-Seller Messaging system to offer clarification or additional support, but unfortunately, we have received no response.

Importantly, the content of this feedback appears to be a product review rather than a review of the buying experience or our service as a seller. According to Amazon’s Feedback Removal Policy, feedback that is purely related to the product itself — such as comments about its design, appearance, or details — may be eligible for removal.

This particular product has been listed and sold by our store for over 10 years, and we have consistently received positive feedback regarding product accuracy and quality. This isolated negative comment appears to be based on a subjective interpretation of the item's appearance rather than any actual error or issue on our part. To further ensure transparency and customer understanding, we have since updated the product images and listing description to prevent any future confusion.

Given that:

We issued a full refund proactively

The customer has been non-responsive

The feedback is focused on the product rather than the seller or service

We respectfully request that Amazon consider this feedback for removal under your policies regarding product-based feedback.

As a small business, maintaining healthy performance metrics is vital to our continued ability to sell on Amazon. We sincerely appreciate your time and attention to this matter.

Thank you again.

Sincerely,

Hi,

I am seller on Amazon and I have received shipping credit but I couldn't understand what is this? Could anyone please explain this?

Thanks

I had 600-odd fulfillable units removed due to to a simple error of not including my return address. Admittedly they hadn't sold for quite some time but we were just finishing a new marketing campaign to be produced for it (it's a brand new product category).

The SC interface instructions say "If no return address is provided, you can choose to liquidate your eligible inventory." but if you choose return then that liquidate option never shows (which it didn't for me). Somehow I was able to save the settings without a return address.

So now the items have been destroyed and I can't get them back. i understand this is in the terms and conditions but the thing that really gets me is that I receive absolutely no warning or notification of this: nada ... it appears that my email address wasn't filled in on the "automated fulfillable inventory" page and that might be the reason. But surely anyone with common sense would think that notifications should be sent to the main account email instead? If that had happened I would have just made a single order for the product myself to delay the automated removal.

So I'm not only out of pocket for the stock costs but also they're going to charge me removal fees. This seems like a major rort to rip merchants off and I'm talking to my lawyer on Monday. And the Better Business Bureau. At the very least they could waive the removal fees. Has anyone had any success with Amazon doing this or is it just a fool's errand?

Thanks

Hello everyone, I have a listing that was deactivated, and I will not be able to reinstate it. Thus, I want to make a removal order of all my products I have left in stock to be repurposed.

All of them are in FC Processing right now, I understand this is for potential investigation. I have already acknowledge the violation which led to this deactivation.

My question is, does anyone know how long it might take for be to be able to put in a removal order and how can I make sure Amazon does not destroy my product automatically?

Please note the product is not dangerous or counterfeit so there are no reasons for Amazon to destroy it.

Thank you for you help!

Buyer filed a false A to Z claim on order #114-0071624-0684239. They claimed the received an empty package, but on June 13, they sent a message asking for a refund because the swimsuit didn't fit, it was too small. They asked that I refund their money but they cannot return the swimsuit because they are currently in the Dominican Republic. I let them know that unfortunately we cannot do that, and inform them that there are post offices in the DR. They did not like that answer, so on June 20th they open a A to Z claim.

I disputed the claim, attach screenshots of his message and of course what happens? Amazon denies it, sides with the scammer, and I am out $85 for a swimsuit, AND I have a defect against my account.

This is clearly buyer fraud and I need this escalated to someone who will actually review the facts.

@amazonstaff Please escalate case ID 17962879221

@atozclaims

@scammedbybuyer

@need escalation

Dear Amazon Seller Support Team,

Yesterday, I was trying to create a seller account for my friend. He has his own multinational company; he manufactures all his products in his facility and exports them to other countries.

He has asked me to create an Amazon seller account for his company. I agreed and asked him to arrange all relevant documents, such as his business license, personal details, debit card statements, and so on.

For identity proof, we used his passport, his debit card statement, and a business license. However, for primary contact verification, we used a card whose bank merged with another bank. When we were creating the account, his assistant told me that he had the bank statement, so I entered the details into the account. Upon checking the bank statement later, I realized it was issued by a different bank because the bank name on the statement had been updated because of the merger.

What Happened?

After the submission of details, we received an email from Amazon stating that they could not approve the details and had rejected our request for account approval. They also indicated that, as part of the new seller account process, we had to provide additional information to approve the account, in accordance with P-4 and Section 2 of the Amazon Services Business Solutions Agreement.

Now I am really confused and don’t know which documents I should provide. Should I change the primary bank account? How would I change the primary bank account, or what should I do? These questions are spinning in my mind, and I have no clue how to solve the issue.

If anyone on the forum knows how I should deal with this issue, please help.

Thank you for reading. I really, really hope someone listens.

@Seller_RSwABJNHpHnEZ @Seller_zukQNO61PzGck @Seller_t9kvdr2yixQej @Seller_nt9X7GoCkqXGB

@Seller_YeWcEeTwlVO93 @Seller_SBIjJooGeXSQ6 @Seller_hme3Wbydd1ihr @Seller_37l8i4vuvugjG

My shipment was delivered to the warehouse on the 16th, and the logistics company gave me a receipt. Five days have passed, but it is still not on the shelf.

Amazon internal number 7WFH91RM

I want to sell my products more than 2k Migrain Relief Cap

https://amzn.to/4e9yg6C