I was attempting to return an item but the item I sent back was the wrong one (forgot to switch it back with the new version).
So they got my £300+ item and informed me they are sending it back because it wasn’t the right one. They then emailed me nearly 2 weeks later informing me that they are not sending it back to me because it has been discarded
- They have thrown away my very expensive item
- I now do not have the original packaging to send back the correct item
What shall I do?
Thank youin advance