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When I run ads for certain keywords, I encounter a problem. The ad exposure is very large, but the click-through rate is only 0.05%, and most of the exposure is on the product page, which lowers the click-through rate. This product has been on the shelf for a while, and the natural ranking is in the first 2 pages. The bid is also about 30% higher than the recommended bid. I don't know how to solve it.

Hi Connor, @Seller_37l8i4vuvugjG

I had issue with invalid credit card a couple of days ago that I mentioned on someone else's thread https://sellercentral.amazon.com/seller-forums/discussions/t/e84cceee-d6e4-4fcb-9e40-c73368213ef2?postId=354c207b-db03-4414-849c-216457470eeb . You mentioned something to try to fix my problem and it did fix it (temporarily)

However today after I requested for a payment, the problem occured again. My selling account is getting suspended and I tried everything I did previously and I am still getting the same error message as before "please ensure your credit card details are correct".

I have not created/open a case to Seller Support as they did not seem to know what they are doing. And honestly I am frustrated that I have to keep on explaining the problems and only getting the same generic emails. It is a major inconvenience for me to have my account suspended every a couple of days or weeks for the same error message and I am not getting a permanent solution to it.

There is no problems with my bank or credit card (no disputes).

Case: 17786197811, 17791700301

I submitted that our product is a power tool battery and is a non-removable battery. It is not a cylindrical lithium-ion battery of the 18650 and 21700 types on the market.

However, the reviewer's reply was to refuse the review.

Case: 17851346381

I subsequently opened a new case and put in several ASIN links from other sellers on the market so that Amazon can make the correct judgment and classification, but I have not received any response yet. The case number is: 17851346381

It has been almost two weeks, but Amazon still has not processed our case. I hope you can help us investigate and handle this matter for us as soon as possible.

@Seller_RSwABJNHpHnEZ

@Seller_8hQgfj6OVZYse

@Seller_zukQNO61PzGck

@Seller_l7Jtck9jxnEA0

@Seller_pAPBCLhysbW5T

@Seller_nt9X7GoCkqXGB

@Seller_SBIjJooGeXSQ6

If you are approving the brand after conducting GTIN examination, then allow the seller some of its features like managed video and A+ content so that the seller can make his listing attractive

Hello,

We need help understanding the AMZ attribution metric. Our campaign is generating a lot of ATC (Add to Cart) but compared to our website, the conversion is very low on Amazon. Usually ATC to PUR bottle neck happens due to delivery delay or payment gate issues but both are not applicable to Amazon and we believe ATC to PUR conversion should be easier on this platform. Can someone help us understand the inconsistency in this data? Also why cant we check the ATC metric for sponsored Ad campaigns? That would really help us compare the metric we have on AMZ attribution as well.

This is our shopify metric for same range of days (similar campaign selling same product)

374 ATC -> 188 PUR (almost half of ATC has converted)

This is our AMZ attribution KPI

303 ATC -> 19 PUR not even 10% of the ATC is converted.

my listing was suddenly removed and said that my product violated product and food safety. I don't know what went wrong. we read the related policy carefully and we believe that our product don't have that risk. Contact customer service and send the battery testing report ,Six-sided diagram.

But I received a reply from customer service “it is prohibited from sale and listing on Amazon. At this time, we will not be reviewing any documents for this product.”

Why is this? Please tell me.

which one is better product targeting or automatic targeting to achieve good results in sales

thanks

Hello!

Amazon closed our listing for an expiration complaint by a customer.

The item was one of our best-selling and it is a cosmetic product that does not have an expiration date it has a 12-month PAO symbol as per the regulations.

The product has a manufacture date and the customer says "Makeup EXPIRED in February •. I want this product if it is NOT expired or expiring in the next 3 months."

Which is clearly wrong. I tried many ways (with asking account health support) but appeals kept rejecting.

I made 3-4 phone calls and also requested Bin check for 2 times and FBA teams said we could not identify expired products all items were in sellable contition.

I am stuck with it and one of our best-selling items is closed.

Product have explanation on the bullet point also about usage period and manufacture date.

Getting automatic rejection messages and do not know how to deal.

In my last appeal I clearly showed product photos which have manufacture date and 12 PAO symbol...

We are also brand owner and items are protected by Transparency.

What should I do?

Greetings,I wanna know how much inventory can i send in maximum to my fba as my supplier want to send a full 20ft container of my inventory.i also want to know if there is any kind of limit to send inventory as recently the first shipment i have sent was an LCL shipment which consist of nearly 300 units of my product,but now this 20 ft container will contain around 5000 units of my inventory.

Do let me know asap.