Hi Sellers!
While listing products you may discover incorrect information on a detail page. You can modify information for products and listings either one at a time using the Manage Inventory tool in your seller account, or through an inventory file upload.
If there are multiple sellers contributing information to a product detail page, you might find that some of your requested changes do not appear.
If you aren’t the brand owner, you will need to provide proof via a case to Seller Support, supporting the suggested changes to the product detail page. Acceptable proofs for attribute update requests are:
- Manufacturer’s or publisher’s (for books) website URL clearly showing the suggested changes, along with a visible product identifier (UPC, EAN, ISBN, etc.), if available.
- High-resolution product pictures, clearly showing the suggested changes, along with a visible product identifier (UPC, EAN, ISBN, etc.).
- A high-resolution photo of the item in its original packaging showing the product identifier (UPC, EAN, ISBN, etc.) code and the attribute or attributes that you need to change.
Manufacturer’s or website URL is the only acceptable evidence for product image update requests. Any requests without valid proof supporting the changes will not be accepted.
Check out the following help pages for further details of how to update or suggest changes to detail pages:
Edit listing and product information
There is a mistake on a product detail page. How can I correct it?
Suggest changes to your product detail page
If these options do not support your proposed corrections or if there is incorrect information that you cannot remove, see the Contact Us page.
How do you normally update detail pages?