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I ordered this when I saw it on for £5.40 but then it got cancelled. I messaged Amazon and they said to reorder the item then they'd refund the difference

Amazon said they would message you on my behalf and you would message me with a response. The item I bought was at a price that I paid then you cancelled my order for me to pay a bigger price on something I'd already bought

item price was £35.99 which was fulfilled by merchant, i told him i cannot refund him since amazon hasn't told us anything about, he still says he wants the refund, why should i refund him when i havent changed the item price or anything, and why would amazon associates suggest him with refund what is this

"Thank you for your recent submission. It has been reviewed and accepted. However, your account remains deactivated at this time.

Why is this happening?

Due to unresolved policy violations from the following dates, we are unable to reactive your account. The dates are in YYYY-MM-DD format:

-- 2020-03-11

-- 2020-05-07

-- 2020-09-08

-- 2020-09-30

-- 2020-10-25

-- 2024-10-07"

Appeal

Subject: Appeal for Product Violations – Trademark and Restricted Policy Violation

Dear Amazon Seller Performance Team,

I am writing to appeal the product violations related to copyright and restricted policies that have been applied to my seller account. I take these matters seriously and would like to clarify the situation and provide context to demonstrate that my products do not violate any policies.

1. Generic and Unbranded Replacement Parts:

The products I sell are generic, unbranded replacement parts designed to be compatible with various original equipment manufacturer (OEM) products. These parts are intended as cost-effective alternatives to brand-name products and are not intended to infringe upon any intellectual property rights. All parts I offer are non-branded and do not include any trademarks or logos belonging to other companies.

2. No Copyright Infringement:

I have taken every precaution to ensure that my listings do not infringe on any copyrights. The product images, descriptions, and titles used in my listings are original and accurately represent the products without referencing any copyrighted logos, trademarks, or protected materials. The replacement parts are designed purely for compatibility and not for any other deceptive or misleading purpose.

3. Amazon's Restricted Products Policy:

I understand that Amazon has specific guidelines regarding restricted products and intellectual property. To the best of my knowledge, my products comply with Amazon’s policies. If any violation has occurred, I assure you that it was unintentional. I have reviewed the following Amazon guidelines to ensure my compliance:

A. Restricted Products Policy

This page outlines the types of products prohibited from being sold on Amazon, including regulated and restricted items. It's important to review this to ensure that your products do not fall into restricted categories.

Restricted Products Overview:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201254150

B. Intellectual Property Policy

This page provides guidelines on intellectual property violations, including copyrights, trademarks, and patents. Understanding these guidelines will help ensure you don’t accidentally violate intellectual property rights.

Amazon Intellectual Property Policy:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201361070

C. Prohibited Seller Activities and Actions

This page details prohibited activities and seller conduct, including selling counterfeit or infringing products. Violating these policies could result in account suspension or removal of products.

Prohibited Seller Activities and Actions:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201894250

D. Copyright Infringement and Claim Process

If you are concerned about copyright violations or need to understand Amazon's process for copyright claims, this page offers important information.

Copyright Infringement and Claim Process:

https://www.amazon.com/gp/help/customer/display.html?nodeId=200280370

E. Trademark Policy

This page explains what constitutes trademark infringement and how Amazon handles intellectual property complaints related to trademarks.

Amazon Trademark Policy:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201313810

F. Product Listing Guidelines

This page provides guidelines for creating product listings, including rules on content and what to avoid to prevent policy violations.

Amazon Product Listing Guidelines:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201078340

By thoroughly reviewing these links, you can ensure your listings and business comply with Amazon's policies regarding restricted products, intellectual property, and seller conduct.

4. Compliance and Corrective Actions:

I am committed to ensuring my listings are fully compliant with Amazon’s policies. After reviewing the applicable guidelines, I have taken the following corrective actions:

I have carefully reviewed all my product listings to ensure they accurately describe my products as unbranded, compatible replacement parts.

I have double-checked all product images to ensure they do not infringe on any copyright or trademark.

I am committed to further training and staying informed about Amazon's policies to avoid future violations.

5. Request for Reinstatement:

Given the unintentional nature of the violations and my commitment to maintaining compliance, I respectfully request the reinstatement of my listings. I am happy to provide any further documentation or clarification as needed.

Thank you for your understanding and for reviewing my appeal. I look forward to resolving this issue and continuing to operate within Amazon's policies.

I curewntly have £800 avaliable for disbursement. I have requested my disbursement for the past month or so now without any luck. The request goes to get verified but is never accepted.

This is getting very frustrating since its costing my business a fair amount of profit.

I don't understand what the issue is as I haven't recieved any information as to why this is happenning. This is my first resolution so if anyone has any advice on how to deal with this issue, please share.

I have a listing that I can not add any images to - every time I upload images they imediately dissapear from the system .

I've contacted seller support who just continually say that they can not see any images that I have uploaded so they can not help .

I message the managing directors team who just pass me back to seller support who say the same thing again .

discussion.hi I'm new to this and I've set up a LTD company and set up my account, nearly every product i try to list is asking for an invoice, have I set this up wrong somehow because other sellers I know didn't have this many products asking for an invoice or permission?

Can anyone help as this is very frustrating,thanks.

ddiscussion.I am new to this and was looking for some advice. I have 1 item in each box and about 10 boxes of them. Instead of me using another box to ship them FBA. Can I use black shrink wrap to send them together. Hope this makes sense

report a critical issue regarding my Fulfillment by Amazon (FBA) inventory. As of 10/01/2025

, my FBA inventory has completely disappeared, showing as 0 units across all SKUs in the FBA inventory section of Seller Central.

I have decided to end Fba because of a whole host of systemic issues that are not being addressed adequately.

I create a removal order of 77 units.

They return my units in multiple packages.

3 units are lost in 2 parcels.

1 unit arrives damaged. It is not resellable.

I have never before raised an issue with create removal order although 75% of units arrive, scuffed and in bad shape.

However for the first time in 9 years I receive a unit that cannot be resold. I raise this with seller support. They issue £4.51 (lower than my purchase price even!) for a unit that I sell for £22.42. Case ID 10673597202

3 units from 2 parcels lost. Never lost anything before. They claim parcel delivered, send me proof. I ask them to do reconciliation to figure out the movements of the units, if nothing. They refuse. Case IDs 10672800412 and 10673066502

I have never claimed anything from shipments to and return before. However this time, I genuinely believe they have got it wrong. Why can't they do a reconciliation and figure out the numbers of the units the very least. They don't.

Would one of you have a look for me please?

@Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH @Seller_hnDMgUKxMh1V4 @Seller_Huz6FT08OxHAR @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_Udi0JNbTrsmUV @Seller_ZyGdB49sb7An4