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🗓️ MARK YOUR CALENDARS: Join us on May 29th, from 8am - 5pm PDT, for a live Q&A session with members of the Amazon Global Logistics (AGL) team! Get expert guidance on your global logistics solutions and international shipping questions. This is a great opportunity to ask questions and provide feedback directly to the AGL Team.

Whether you're new to AGL or a seasoned seller, this is your chance to:

  • Get expert answers to your pressing AGL questions
  • Share your experiences and learn from fellow sellers
  • Provide direct feedback to the Amazon team

_____________________________________________________

📚 Key Resources: We've compiled key resources on all things AGL for easy access.

1. 🚢 AGL Program Page: Why Amazon Global Logistics? Amazon Global Logistics is a door-to-door ocean freight transportation program. It’s part of a fully automated set of services we call Supply Chain by Amazon. With Amazon Global Logistics, you can ship inventory directly from China to Fulfillment by Amazon (FBA) and Amazon Warehousing and Distribution (AWD) with reduced landed costs and competitive rates.

2. 📺 Seller University - What is the Amazon Global Logistics service?: Discover Amazon Global Logistics benefits and services.

3. 📄 AGL Help Page: Learn about getting started, inventory optimization, shipment rates, transit times, and more.

4. 🔎 AGL Seller Resources: A complete library of guides, resources, and support materials for AGL sellers.

5. ✅ Ready to ship with Amazon Global Logistics?: Contact the AGL team directly by filling out the interest form.

_____________________________________________________

💡 Submit questions below!

Post all your questions as a reply to this thread! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.

In the meantime, let's keep the conversation going! Share your top tips for new sellers getting started with AGL, and let's build momentum heading into the May 29th Q&A session.

_____________________________________________________

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

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my account was deactivated in error and I need help reactivating it. I have filed two appeals and have not heard back. This is my main source of business and I am losing money. Please help me get my account back. They think I have hired a third party to leave bad reviews which 100 percent has not happened. I have no third party apps on my account.

2 votes
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Deletion of IP Laws
by Seller_vWuGqtGVyhZxm

It appears that Elon Musk through Donald Trump is actively looking to delete or restructure intellectual property laws in the USA at a rapid speed.

This in my opinion is highly needed. Big companies like Amazon abuse and overcomplicate IP through their army of lawyers seeking job security.

For example, the 8040 error is based on incorrect administration of IP laws. It is not an IP law violation to place the correct SKU back onto the page with other SKU. Period.

Amazon is blocking me from fixing an 8040 error from a brand I am an authorized reseller on. I also have an email from their Deputy General Counsel stating they also agree that placing the SKU back onto the correct page is not an IP law issue at all.

Think about the irony of Amazon. They claim that deleting a valid variation through their system is not an IP infringement to the brand, but creating or fixing one is. Amazon is engaging in overcomplicated abuse of the legal system and causing chaos for branded product who do not even want them engaging in this type of bizarre abuse where they design algorithms to troll the backend and delete valid variations when an unauthorized reseller uploads a FeedFile.

Hopefully Elon Musk can speed this up and stop this abuse of IP laws by large companies like Amazon.

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Variation Issues
by Seller_vWuGqtGVyhZxm

I’d like to understand the new bizarre and whacky robot variation killer that Amazon has designed and the purpose of splitting up listings.

The Account Health team already polices this through Listing Policy where you receive a violation and likely get suspended for an Inconsistent/Fraudulent Variation..

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4 replies
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Product : Power bank

Asin: B09WK4ZWFP

On May 22nd, I find my product listing was suddenly being removed by Amazon because of "violated product and food safety". I don't know what went wrong. The customer service could not provide any information so far, I do not know what caused the violation of product and food safety, do not know how to appeal, please help!!!

@Seller_GEZPMc4CeQfh6 @Seller_l7Jtck9jxnEA0 @Seller_8hQgfj6OVZYse

2 votes
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我只想说TMD你们可以直接抢钱
by Seller_LkCtz4BoTywNw

要不你们直接开始抢钱吧,这广告我是打不懂

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My amazon handmade application denied however my products are handmade, I make them

I believe that my product is eligible for handmade 100%. I make the product myself. I see others are selling very similar under Handmade category on Amazon.

Could you please help me how to resolve this issue?

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Capacity Limits Cut Again
by Seller_cuhDItKpELqQp

Just looked at our capacity limits today and saw they were cut by 40-50% again! I am not quite sure what the reasoning is here for Amazon to continuously cut storage limits. I keep reading that they want storage to be for about 90 days on sales. However, with our current limits it gives us maybe 30-40 days of inventory available.

Are other sellers seeing the same cuts across the board?

1 vote
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Hi guys, I'm launching a supplement brand on Amazon.

I created the listing and received the error message that says I need to "request approval". I then tried to request for approval and I got the following message:

"We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"

I am a registered brand owner and am selling this product under my brand in New condition. I should be eligible to list and sell this product.

Amazon Seller Support has been unhelpful cause all they did was simply stating that they are not accepting applications to sell. I am really frustrating right now.

@Manny_Amazon are you able to assist me with this request, please? The ASIN is B0F7R4S9K1

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sell products
by Seller_wRhaVrGqLoBjo

Hello, I would like to ask you a question: Can Amazon products be sold on Amazon?

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Hi Sellers,We’re reaching out for advice and support on a serious issue we’ve never encountered in our 15 years of selling on Amazon.

Our shipment (FBA18SSXF562) was delivered to the Amazon fulfillment center, yet Amazon claims they did not receive any of the units.

We received a baffling response stating:“The appointment delivery only confirms that the carrier made a delivery at our fulfillment center, and not as confirmation that Amazon actually received the exact items and quantities stated in your shipping plan.”

This is extremely concerning.

We’ve submitted all relevant documentation through Case ID 17666539741:Proof of Delivery (POD) – Carrier-confirmed document showing successful deliveryBill of Lading (BOL) – Fully signed and completePacking List – Itemized list of shipment contentsTrailer Number: [Insert trailer number]Carrier: C&C INTERMODAL LLCInbound Shipment Appointment (ISA): 93374008991We’ve done everything by the book and have never had a shipment completely “disappear” like this. Any guidance from experienced sellers or Amazon support would be deeply appreciated. How do we escalate this or get proper investigation underway?Thank you in advance.

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