EUR 47,763.50 in FBA overcharges – 28 days no response after docs provided. Unnecessary disposal & LTSF fees are being applied, August charges coming.
Hello,
We have an open FBA storage fee overcharge case (case ID 11295035662 available for moderators) which was opened on 7 July 2025.
All requested documents were provided, and there has now been 28 days with no further response.
The original claim totalled EUR 45,324.03. July additions (EUR 2,298.20 unnecessary disposal fees and EUR 141.27 aged inventory surcharges) bring the new total to EUR 47,763.50. These LTSF charges are being applied despite the inventory still not having reached the 365-day threshold. August fees will be billed soon, further increasing the total.
This is causing ongoing financial harm and operational disruption. EUR fees are being withdrawn from our GBP account, creating additional FX bank charges, and viable inventory has been disposed of unnecessarily.
Could a moderator or Amazon associate please advise on escalation for a case of this scale and urgency?
Thank you.
