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hi there,

my account has been deactivated and it's been quite a whole I've been attempting to withdraw my funds.

I was told I need to verify my identity by booking a video verification which I did but most of the times it kept on being cancelled or I get an email to select the correct buisness entity.

I have selected the correct buisness entity however I have to keep repeating this process and I get no where.

Also says they are unable to verify my bank account informationinforma but everything is correct on the statement everything matches so I don't understand what's the issue.

I can't reach out to account health team as there no option on performance notification also I can't email them either I can only contact seller support but they don't read what I've put and direct me to account health team.

Please help

I've started getting the error 'A value is required for the "list_price_with_tax" field.' when uploading my inventory file.

I use Abebook's Homebase export function to create a UIEE file to upload to Amazon and have been told I now need to include the new header for the 'list price with tax' field.

Does anyone know what that header is or how I could find out?

Help would be very much appreciated.

I have received message from a customer in amazon messaging section who boughted an item from me in amazon , it was purchased at original price and he told me that his rating dosent have verified purchaser badge , while he is verified even feedback he can't write . He said that he contacted amazon customer service to fix it , but they replying to him as auto msging like robots .

we need serious assist with this matter as urgently , please add the verified purchaser in his rating . amazon is causing unfair , injustice to our product page making it bad looking .

Order : 206-0437827-2748312

@Seller_iTgjdgiRqiPsn @Seller_gAhPNiLrkfTcr@Seller_TSXM2A5nxWSuH@Seller_b91S9zQ2eKxLt@Seller_z3k8APxGfbQEK@Seller_Huz6FT08OxHAR

There is no policy that protects the seller in any way, if there is truly a mistake on your part, all policies work against you,

But if you are right, policy will never work

Amazon provides customers with,

Use the products, spoil them, steal them and damage them, it's okay, we are with you, we always support people with bad intentions, it gives the image, we return their money and thank them, comedy

There cannot be such a team, it shouldn't exist, they have established an unfair system, I feel ashamed of this as sellers, there is no platform to complain about them, I sent all the emails but unfortunately the result is nothing, except losing your products.

Clearly, we are shopping as buyers, but we are not trying to harm any sellers.

There are so many people with bad intentions,

False claims filed by

The best thing is to start a signature campaign against this destructive team and organize all the sellers, we need to unite against this system that harms us by making personal decisions that harm so many businesses, we lose both money and products. There are people who order your products as Fraud, steal the parts, use the product and damage it, A to Z is just a Fraud team, and it is really the biggest danger for all sellers.

Hi all, I have a whitelisted brand that I have been using since 2022, but a week ago a seller pre-empted the registration of this brand, which is currently under review, but this seller started to follow up by selling all the products I produce and then tried to threaten me to stop selling the products, I had no choice but to stop selling the products and changed the product details to show that this is not a product that I produce! product.

However, this seller sent me another email threatening me to change the product back so they could continue to sell products that belonged to me or they would place a malicious order against me. My two years of hard work has gone down the drain but I don't want to leave it to this seller who has no morals whatsoever, what should I do?

HI

Last week a customer ordered 3x1 item, a few days later it said:

Refunds total: -£139.47

The item never arrived

I contacted amz and received:

Hello from Amazon Selling Partner Support,

I understand you have contacted us regarding if your order will not be returned.

Kindly note that as per Amazon policy, a refund is a customer credit for all or part of the cost of a bought item. In some cases, we issue customers a "returnless refund". In other words, they are not required to send the item back to the fulfilment centre. This means they are not required to return the item. Some items that are not eligible for return may be eligible for a refund.

In your case, your product will not be returned to the inventory, it was a returnless refund and you will not be reimbursed for it.

Then to my amazement I just received this for a completely different item/ASIN :

Refunds total: -£148.89

Return not expected

Seller central just copy and paste the same reply

I can not afford to give away £300 worth of stock in 1 day

I was asked to change my product category by Amazon, and I've lots of advice and communication about changing things under the VITAL INFO and also this for example:

Select “Product Identity” and fill in the required information in “Recommended Browse Nodes/Item Type Keyword”

**If not found:**

* Toggle the “Advanced View”

The Vital Info tab is missing , as is PRODUCT IDENTITY and ADVANCED VIEW

I am being sent the same advice several times no over several days but I don't understand why my page doesn't show ANY of these?

Any ideas? Why do I not see Product Identity on my interface at all? This is on any of my products.

10 pages of case tennis with Seller Support (no surprise)

If I send an item 2nd class using Click and Drop I get a long reference number that I can check delivery.

If I do the same on Amazon Buy Shipping I do not, no one seems to know where this reference number is.

All 1st class and 2nd now get delivery confirmation, so why are Amazon buy shipping refusing this and how do I challenge when a customer says not been delivered if Amazon won't give me the information. I've redacted the tracking number to protect the customer.

Dear Amazon, due to a low pricing error, 91 orders of items have been sold in a short period of time on the Amazon.com.tr, can you help me to cancel these undelivered orders, please help us! @Seller_gAhPNiLrkfTcr @Seller_TSXM2A5nxWSuH

Here are the order numbers:

408-2076712-9641163

406-4768783-0110761

405-1867996-9521959

406-6302382-0567550

403-7075875-5242723

402-7679942-5088364

405-8467012-7906708

405-3569488-4538761

403-7639368-9727516

403-7546341-6901140

406-4969590-7536319

402-9096551-0045941

405-3493966-6796316

402-7836533-3089911

406-8984779-3961939

404-8327381-5397124

408-7568523-9802709

408-7389652-6206728

403-6050396-7242752

406-5089260-7072342

404-0674109-1881966

403-4803270-1297930

171-5465418-3572361

404-6966582-8550752

408-1988763-1673100

408-1385336-1041113

171-2505191-8530730

403-6202160-6235526

405-4080291-8806741

403-5637638-9990753

405-8043727-1923568

406-1545387-4905143

406-8665855-8446706

171-9883775-5643559

408-4640797-9053114

403-0810282-1584360

171-0750568-6075562

404-4657826-3164359

408-6036394-7246701

407-4614819-8842761

403-0351319-9931567

408-5985721-2213900

407-1773503-8635526

406-4374189-9824311

171-2912961-4541160

404-8788045-1065113

407-9134366-8104340

403-3672970-9689949

406-5225615-4973131

407-5111126-5657162

406-4014807-9317960

171-5606931-2048350

407-7032200-4211520

402-7293846-5377964

403-7009903-2053917

405-9078008-7175543

402-0067043-3545923

405-7790309-1933152

406-6818163-2304347

406-5770072-0457911

171-4816770-2797927

406-6543901-6887544

403-4125980-2016336

171-2672235-0273137

171-3356185-4521134

406-3383934-6962754

403-7093919-0426716

171-0860033-0423563

403-8722143-3945130

171-5840561-4453912

406-5559735-9410754

403-8036860-8816355

406-7560579-2026749

403-9119556-0567533

406-6769797-8733135

403-1122100-3004336

403-1115958-4444361

403-8034671-4574721

408-8952779-5865167

407-3717036-2900352

408-2264810-5464332

408-7327604-4252313

403-0232302-7954776

404-2959579-1125942

408-6627713-0769914

405-8367827-9471563

406-4822846-9777944

407-0514233-5708343

403-0583841-7205915

403-9864625-5086720

408-9299091-4557133

Hello Seller Community,

I hope this message finds you well. I'm encountering a challenging situation with an Amazon order and would appreciate your insights and advice.

Issue:

I recently discovered a pricing error on one of our listings, which resulted in an order being placed at an incorrect price. Despite multiple attempts, I have been unable to cancel the order through Seller Central. The system does not allow me to cancel it, and I have not been able to contact the buyer directly through the available channels.

Order Details:

Order Number: 205-5365468-7519519

Order Date: 06/07/2024

Steps Taken:

1. Attempted to cancel the order through Seller Central.

2. Contacted Amazon Seller Support multiple times, but have not received a resolution.

Specific Help Needed:

Has anyone encountered a similar issue with a pricing error?

How did you manage to successfully cancel the order or resolve the issue with Amazon?

Any tips or strategies for effectively reaching Amazon support for urgent issues like this?

Your advice and suggestions would be invaluable in resolving this matter promptly. Thank you in advance for your assistance.

Best regards,

Muhammad Qasim Amin

Conceptvise