Hi,

I set up a new product listing for a Guinness Gift Hamper, and everything was fine, so I've sent 400 units into FBA... however it suddenly was automatically marked as inactive. When I click on "Fix Listing," I’m met with the following message:

Request selling approval for policy compliance

Reason: Product requires approval to sell.

When I then click on "Request Approval," I receive this message:

We are not accepting applications to sell:

Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)

Other Grocery category in Used, Refurbished, Collectible condition(s)

This is a brand-new product, no one else has it. We have bought the Guinness stock in an above board fashion and there is no restriction on us reselling it.

Has anyone encountered this issue before, especially with gift hampers in the Grocery category? Any advice would be much appreciated.

Thanks in advance,

Ryan

Hi, is it possible to only fulfil orders directly to customers, instead of holding any stock in an Amazon fulfilment centre?

I am looking to sell in the UK only.

Thanks

The documents I uploaded for KYC verification have been under review for days and I still haven't received any results. Can I please get some information? My payments are blocked and my trade is interrupted, please I want information about this issue. It is not normal for it to take this long even though I have uploaded all my documents and information urgently.

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