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I have sold a listing for over a year now, I have invoices spanning over 365 days from the manufacturer, I have direct contact with the manufacturer, yet I have now been blocked from selling on this listing due to a complaint attack. Nothing has changed over the years of selling this product, all of a sudden I get 3 complaints, at the same time, complaining that I'm selling 'Used' batteries. I clearly have the invoices the prove they are not used, they are direct from manufacturer, yet when I bring this up in Seller Support I just get the same automated response telling me 'Apply To Sell' the product again. However, I have now been banned from Applying to Sell to this product as it says 'They are no longer accepting applications'.

How can I sell a product for over a year and have no issues, all of a sudden get booted off a listing, and now I cant even re-apply? I have a perfectly healthy account. I have sent all my invoices over the last year, and Amazon wont even look at them, its clear this is an attack from another seller to get me off the listing and as a seller I have no protection apart from automated response from Seller Support. Please help me get back on this listing. Can someone tag the active Seller Support people who are on these forums as I dont know thier names unfortunately.

The images on various listing pages have been changed to unmatching products. The listing pages affected are:

B00004CUW0 - The English Patient [VHS] = All the images are wrong + the product-description is wrong because it is not displayed in English, when this is an UK / English product. ***NOTE: I don't mean that just because of the title of this product***

B00004CX4G - Titanic [VHS] = Most the images are wrong.

B0000AISIH - To End All Wars [VHS] = All the images are wrong.

B00004TXGZ - Star Trek Voyager - Vol. 6.5 [VHS] = All the images are wrong.

B00004CK6W - Top Gun [VHS] = All the images are wrong.

B00004CJTX - Rain Man [VHS] = All the images are wrong.

B00004CMEA - JFK [VHS] = All the images are wrong + the product-description is wrong because it is advertising Marketplace Seller information, instead of showing a description of the product.

B00004CIDK - The Bridge At Remagen [VHS] = Most the images are wrong.

B00004CJTG - Queen We Will Rock You [VHS] = All the images are wrong.

B000057MCR - Mr Bean Unseen Bean [VHS] = All the images are wrong.

B00004CO7A - The Fugitive [VHS] = All the images are wrong.

B00004CJ56 - Gone With The Wind [VHS] = Some of the images are wrong (three are correct, three others are wrong).

This nonsense of images on listing-pages suddenly somehow becoming messed up started several years ago on all kinds of (mostly) VHS home-media product listing-pages. I managed to get most my VHS listing pages more or less fixed last year, but a few weeks ago the ones above got messed up again!!!! GAAAA!!!!! I have reported the listing-pages multiple times in the past few weeks (using the "Report an issue with this product" links), and unsurprisingly STILL NOTHING HAS HAPPENED TO FIX THEM.

Also while I am complaining about problems with listing pages (and lack-there-of fixes for them when reports about them have been made): each of the following the product-descriptions are wrong or slightly wrong because (like with "The English Patient [VHS]" mentioned above) the product-descriptions are not displayed in English, when they are all UK / English products:

B00004D02E - (Disneys) Mulan [VHS]

B00004CVVE - Air Force One [VHS]

B00004CRXV - Die Hard With A Vengeance [VHS]

B00004CYZ0 - Enemy Of The State [VHS]

B00004CN5E - Sister Act [VHS]

B00004CP8W - Sister Act 2 Back In The Habit [VHS]

B00004CW82 - Face/Off [VHS]

B00004CUJ3 - Ransom [VHS]

B00004CK28 - Splash [VHS]

Are there any moderators around who can help?

Hi Amazon Seller Support Community,

I am seeking guidance on how to transfer one of my product listings (carbon paper) to a new account holder with complete rights. The goal is to ensure that the new account holder gains full control over the listing, including the product details, reviews, and history associated with it.

Could someone please clarify:

1. Is it possible to transfer a listing and its associated rights to another seller account?
2. What steps or requirements are involved in ensuring a smooth and compliant transfer process?
3. Are there specific guidelines or approvals needed from Amazon?

Any advice or detailed instructions from those who have gone through this process would be greatly appreciated. Thank you!

I have just received another raft of these 'potential' high pricing alerts, and need to have a rant !! One of the latest ones is only £5 more than the lowest price, and I priced it at that because it is genuinely like new, and the others are only good or VG. The word 'potential' annoys me too, as they are insinuating that it is actual, not possible. Also, they say "Sellers are responsible for setting their own prices on Amazon marketplaces." - again not true when they deactivate for setting your own price !! ........and they compare prices " higher than recent prices offered on or off Amazon" - again, so wrong IMO.

Rant over !!

I’ve encountered a strange and frustrating issue on Amazon Seller Central since yesterday, and I’m hoping someone might have insights or has experienced something similar.

Yesterday, I sold a product through FBM (Fulfilled by Merchant), which was odd because that product only exists in my inventory as FBA (Fulfilled by Amazon). When I checked my inventory in Seller Central, the product is listed only once under FBA. Yet somehow, Amazon is showing it online as being sold by me twice—one as FBA and one as FBM.

To fulfill the order, I had to create a manual fulfillment order (which was expensive) because canceling the order would negatively impact my metrics. I immediately logged a case with Amazon to investigate the issue.

This morning, to my shock, I received two more FBM orders for products that exist exclusively in my inventory as FBA, and one of those orders was for the same product as yesterday. I’ve been on the phone with Amazon support, but I haven’t been able to get a clear resolution.

Here’s the situation:

These products do not exist as FBM in my inventory; they’re strictly FBA.

My Seller Central inventory only shows one SKU for the affected ASINs, and it’s FBA.

I cannot adjust stock or manage these phantom FBM listings because they don’t appear in my inventory.

Fulfilling these orders via manual fulfillment is significantly more expensive than FBA fees, and it’s not sustainable.

I’m completely at a loss for how this is happening.

Has anyone else experienced something similar? How did you resolve it? Any advice or insight would be greatly appreciated!

I've been trying to upload images via country specific upload for germany. I tried uploading single image then I read a post here someone mentioned to upload with main image then only it goes through. I tried that as well. There's no error coming up. It shows upload completed but iages are not showing on detail Page.

I accepted Invitation and when we click on the Manage Permission button in the user permission of the main account we face this error

"this secondary user cannot be added on this account with this email address use different email"

How can i resolve this issue please let me know.

some FBA orders show as expedited shipping and some show as standard shipping

price we have paid for shipping is the same when I look at the order so whats the difference?

Hi,

I have had 1 of my ASINs go inactive which is gardening tool that I have been selling for 2 years now successfully. I am losing £1000's in sales since the ASINs became inactive. Amazon has said that I must request approval to sell this product which is obviously false as it is a gardening tool (see image attached).

I have escalated am yet to escalate the case to the Managing Directors office or the Executive Escalation Department. I would prefer to tackle this issue via the seller forums as that worked successfully for me in the past with other ASINs.

My Case IDs are below:

Case ID: 10710403462

Please can an Amazon support agent help me get this issue resolved.

I have already attempted to delete and relist the ASIN which hasn't worked and I have been back and fourth with seller support many times with no success.

@Seller_Udi0JNbTrsmUV@Seller_z3k8APxGfbQEK@Seller_Huz6FT08OxHAR- you all helped me previosuly to get my kitchen knife listings active when I encountered the same issue. Please help me again get this ASIN active.